About Eckoh
Key facts |
Founded in 1993, Eckoh is a European leading provider of outsourced automated solutions. Turnover from continuing operations for the financial year ending March 2007 was £86.8 million, up 34% on the previous year. Eckoh delivers automated solutions across an unmatched range of industry sectors, with more deployments, handling more interactions, than any other company in our marketplace. Eckoh has an exclusive alliance with BT to provide its corporate customers with hosted speech recognition services and is evaluating entering into similar alliances with high profile technology companies to further accelerate sales growth. The first of these, announced in June 2007, is with Genesys, a world leading provider of contact centre software. Eckoh's clients will be able to take advantage of a number of technological advances encapsulated within Genesys' technology, which supplement Eckoh's hosted solutions. Our speech-enabled, self-service platform is one of the largest in Europe, capable of handling 8,000 calls simultaneously and up to 650,000 calls per hour. Eckoh is the leading provider of automated contact solutions to the UK media industry. Clients include the UK's leading commercial TV channel, the largest newspaper publisher and leading consumer magazine publisher. |
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