In April 2006, Eckoh was re-appointed by ITV, the UK's biggest commercial television network, to provide premium rate telephone services for programming across it's portfolio of TV channels.  Eckoh has held the contract with ITV since January 2004.

Record Call Handling Capability

During the past year alone, Eckoh has successfully handled over 30 million calls for ITV, managing telephone services across more than thirty hit shows including I'm a Celebrity…Get Me Out of Here!, Love Island, Soapstar Superstar, Ant and Dec's Saturday Night Takeaway, This Morning, Hells Kitchen, Stars In Their Eyes and Dancing on Ice.

Confident Management of Traffic Peaks

All calls are handled on Eckoh's market leading call processing platform which with around 10,000 ports, is one of the largest of its kind in Europe, enabling services to be launched quickly whilst ensuring confident management of traffic peaks during popular programmes.

Jane Marshall, Commercial Development Director of ITV Consumer, commented:

"Eckoh has delivered a first class performance throughout 2005, making it an easy decision to reappoint the company as our supplier of PRTS services. The breadth of services Eckoh provides and the clients that the company works with gave us the confidence that it remained the right partner for ITV."