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"We're confident that by re-appointing Eckoh, we will maintain access not only to their exceptionally robust and reliable capability, but also to their continued service innovation."
Mike Grenham, Head of Sports Information, William Hill
Mike Grenham, Head of Sports Information, William Hill
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| File Title: |
Eckoh in the public sector
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| Description: |
Eckoh in the public sector...The recently published Varney report makes heavy demands on public sector contact centres. Services must be available 24 hours a day, 7 days a week and resolve 80% of all queries on first contact... |
| File Date: | 28 Sep 2007 |
| File Size: | 135.17Kb |
| File Type: | |
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