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Speech Surgery

Welcome to Eckoh's Speech Surgery. This is your opportunity to challenge us with your questions around hosted speech recognition technology. So whether you are implementing speech or just considering what the technical challenges might be from a design perspective, go ahead and submit your query and one of our "speech surgeons" will be in touch soon. As an example, we've posted one of our most commonly asked questions below.

Q. Can your speech recognition service recognise regional accents and dialects?

A. Yes,
provided the dialogue guides people towards giving the right information. The recogniser is trained on a huge corpus of speech from all over the UK, men and women, young and old. If the user provides the right information, we recognise on average over 91% of utterances on the first attempt. Dialect is not the difficulty, eliciting the appropriate response is.


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