Eckoh | Investors
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Investor Relations


Eckoh is the UK's leading provider of multi-channel customer service and secure payment solutions.

Our customer self-service solutions enable enquiries or secure payment transactions to be made without the need to talk to a contact centre agent. This reduces operational costs and enables your agents to focus on more complex enquiries.

Enhancing the customer experience with self-service solutions:
  • Intelligent call routing
  • Secure PCI DSS compliant card payments
  • Customer identification and verification
  • Real-time information
  • Data capture
  • Customer surveys
  • Product purchase
  • Balance enquiries, subscriptions and renewals
  • Delivery tracking
  • Ticket booking
  • Outbound notifications


Eckoh plc regularly holds meetings with its major institutional investors where general presentations are given covering the interim and preliminary results. All Directors have access to the Company's nominated advisers who give feedback from shareholders and receive copies of broker update documents.

In addition to regular financial reporting, significant matters relating to the trading or development of the business are disseminated to the market by way of Stock Exchange announcements. Eckoh plc is listed on the Alternative Investment Market (“AIM”) under the ticker symbol "ECK". The RNS announcements released by the Company to the Stock Exchange are provided.

Eckoh is subject to the UK City Code on Takeovers and Mergers. As an AIM listed company Eckoh is not required to comply with the principles and provisions of the UK Corporate Governance Code published by the Financial Reporting Council in September 2012, however the Board of Eckoh is committed to the principles of good corporate governance and follows, so far as is practicable and appropriate in view of the Enlarged Group’s size, stage of development and the nature of the Company the provisions of the UK Corporate Governance Code and complies with the provisions of the QCA Guidelines.

Warning to Shareholders: Boiler Room Scams

The Directors are aware that some Shareholders have been contacted by "brokers" from overseas, usually from the USA, offering very high prices for their shares in the Company. These offers are a form of Boiler Room scams as discussed in the release Boiler Room Scams from the Financial Services Authority (FSA).

We would advise Shareholders not to engage in discussions with these "brokers" and to report any such activity to the FSA by completing the online form available on the FSA website.