As part of the new agreement, Eckoh will also be supplying the contact call centre operation and this extended service now provides Vue with a true end to end telephony solution for their cinema business. The new exclusive contract runs until July 2009.

Vue Entertainment is the one of the UK's largest operators of modern multiplex cinemas in the country. Vue's circuit has now reached a landmark of 58 cinemas with over 550 screens.

The cinema information and ticket booking service was originally launched in May 2004 and provides Vue with a one-number telephone solution for its group of cinemas. The service is hosted on Eckoh's 10,000 line call processing platform and receives over 3 million calls every year from Vue's customers. 

Nik Philpot, Chief Executive Officer of Eckoh Technologies, commented:

"Vue were one of the first clients we worked with to launch a truly mass market speech recognition enabled service so it's really satisfying that the success of the service has meant that we're now in a position to extend our business relationship to 2009. We're pleased to have extended the reach of the service we provide Vue and the addition of the contact centre demonstrates Eckoh's intention of providing a full outsourced solution to our clients."

Roland Jones, IT Director at Vue commented:

"Eckoh has proven to be absolutely the right supplier of choice for Vue and has delivered an extremely high quality level of service since we first launched. We are consequently delighted to renew our contract with them.  Their overall approach and attention to detail gives us great confidence that the new contact centre will also prove to be a huge success."

For further enquiries, please contact:
Eckoh Technologies plc
Nik Philpot,
Chief Executive Officer
Jim Hennigan,
Managing Director
Tel: 08701 100 700
 
Buchanan Communications
Jeremy Garcia / Robin Haddrill
Tel: 020 7466 5000