End of Life Doesn’t Need to Signal The End for Nortel MPS Support
Older communications systems like Nortel are helping many organizations to stay competitive and deliver strong business performance.
However, the end of vendor support can raise unwelcome questions: Why should we upgrade at a time that doesn't suit our business? Is it possible to carry on? What are the costs and risks we might face if we do?
But here's some good news. Eckoh can provide cost-effective third-party support, so carrying on with your trusted Nortel system can become a highly attractive option.
Nortel MPS Support Just Got Better
Eckoh understands Nortel technology at a deeper level. We're an accredited Full Service Nortel MPS 500 IVR systems specialist and an accredited Nortel MPS 1000 Service Assist.
We can provide support for IVR and voice portal solutions, based on the Nortel MPS Support platform. This can include system design, application development, installation, integration, technical support, and maintenance.
Our knowledge extends across the contact center environment, including Nortel PBX systems: Meridian and BCM; IVR systems: VPS, VPS/is, MPS 500, MPS 1000; and CTI systems: Symposium and CCT.
We'll customize and create the perfect package for you, delivering support that saves you time and money.
We Take Care of Complexity for You
Eckoh holds a unique position in the contact center arena. We've got the leading expertise to support any platform and application, no matter the manufacturer.
Our support ranges from fixing system problems to taking the lead in resolving challenges around integrated components, such as Web Services/CTI/PBX.
We can provide the professional support, IT resources and innovation you need, whether it’s for your IVR, ACD, Dialer or Call Recorder.
Our Nortel support extends the life of your platforms and applications. We believe that “end of life” does not mean “end of operational value”. With Eckoh's support solutions, you can get more from your Nortel investment.
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