Provide Customers with Greater Choice and Prevent Fraud
Today's consumers want the freedom to make payments at any time — via the channels of their choosing.
But how can you provide automated 24/7 self-service that's convenient and secure, without services being complex and expensive to deploy?
We have the right answers. Discover more.
Self-Service Payments Made Easy via Phone, Web, SMS and Mobile Apps
Do you want your customers to have the freedom to make secure, self-service payments across multiple channels securely — without worrying about fraud? Card payments can be made conveniently and securely in multiple ways: the phone, SMS, mobile apps, or via the web, thanks to EckohPAY. Your customers can make payments when and how they want using our automated, self-service payment solution. It's quick, easy and PCI DSS compliant.
Receive Payments Securely Across Multiple Channels
Your customers are guided through a simple process by an auto-attendant. Callers can choose speech recognition or their phone keypad to enter options and card details. Callers can be transferred to EckohPAY if a payment needs to be made at the end of a conversation.
Customers simply text a message and payment amount to a dedicated short-dial number. The solution matches the phone number with the card token in a customer's records. It then validates and sends to the card issuer for authorization. The customer receives a payment confirmation by text.
EckohPAY provides a PCI compliant web service so your customers can make card payments online. Our hosted service can work with your existing website/app or be provided from a separate website. All payments happen in our platform, so it's separate from your environment.
Our smartphone payment application identifies your customers using a unique reference number and authorizes payment immediately. Your customers can also create an account that stores their card details securely, so their future payments are even faster.