Eckoh - Sector focus

BAA automated customer service line provided by Eckoh

"As Eckoh and BT’s track record has proven, the introduction of this automated service means we will have the capability to dramatically improve information availability whilst reducing the cost of providing this vital customer service."

Tom Voice, Director of BAA Retail IT

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Sector focus

The size and breadth of our client base means we've delivered solutions to companies in virtually every industry sector. That means we appreciate the challenges your business faces, the customer expectations you must strive to meet and the business and regulatory pressures that govern your communication with customers.

Within the contact centre environment our clients include:

The UK's official travel information service for rail travelers
The UK's leading provider of express parcel deliveries
2 of the UK's top three cinema chains
2 of the UK's leading stockbrokers

Eckoh is also the leading provider of interactive services in the media industry, bringing new entertainments to the public whilst maximising revenue streams for broadcast and print businesses.

In the media industry our clients include:

The UK's leading commercial TV channel
The UK's largest newspaper publisher
The UK's leading consumer magazine publisher

Discover how we've developed automated solutions for your industry.

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