Co-Browsing

Securely share screens to help customers complete orders – boosting sales

Co-Browsing enables your agents to securely take control or a customer’s screen so they can guide them through their journey. It means agents can help customers find items, fill forms together and remove any uncertainty.


It can significantly reduce abandoned sales and is more secure than traditional screen sharing as the agent can only see the particular tab that is shared.

Co-Browsing

Working with Eckoh

Eckoh’s Co-Browsing doesn’t need the customer to download or install any software. It’s 100%

web based and works on desktops, tablets and any mobile with a browser.

You can also choose whether you allow agents to take control and guide customers through your website or limit them to a 'view only' option. It gives you flexibility and reassurance over your operations.

See our Co-Browsing Product Guide

Get in touch today

All our solutions are part of the Eckoh Experience Portal. Get in touch today and find out how we can change your customer engagement for the better.

Talk to us today

How we helped Hayes Garden World


This new Customer Engagement system has really helped us increase our conversion rates. When a customer receives an instant call-back and speaks to a person who can deal effectively with their enquiry, it is much easier to convert it into a sale. The Co-Browsing as a feature is a pleasure to use and customers are astounded by the level of information, we can give them with minimal effort – a great feature.


Managing Director, Hayes Garden World


Read more about how we helped Hayes Garden World


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Understanding business benefits



  • Boost sales by helping your web visitors to find what they need

  • Turn customer frustration into satisfaction

  • Maintain their privacy and confidence

  • Ensure PCI DSS compliance

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Get in touch today

All our solutions are part of the Eckoh Experience Portal. Get in touch today and find out how we can change your customer engagement for the better.

Talk to us today