A Clear Growth Strategy
Our strategic goals reflect our aim to become the global leader in Customer Engagement data and payment security solutions
Our strategic goals include:
Capitalise on external global market trends to help protect customer data through continual innovation
Grow our leadership position in Customer Engagement Security Solutions to increase shareholder value
Use cloud technologies to develop and enhance our proprietary solutions to support scalable growth
Maximise lifetime client value and aid retention by cross and up-selling to increase recurring revenue
Evaluate acquisition opportunities that can support our growth strategy in Customer Engagement Data Security
About Eckoh
As a global provider of Customer Engagement Data Security Solutions, Eckoh is all about making the world of data more secure.
Our vision is that everyone should be able to trust every brand and engage without risk to their personal information. We’re on a mission to set the standard for secure interactions between consumers and the world’s leading brands, and our innovative products build trust and deliver value though exceptional experiences.
We’re trusted by many of the world’s leading brands to help them manage the personal data from customer enquiries and transactions safely. Our solutions enable payment transactions to be performed securely and help protect sensitive personal data across any customer engagement channel and device the customer chooses.
Protected by multiple patents, our solutions remove sensitive personal and payment data from contact centres and IT environments, as the best way to secure data is not to collect it. This allows organisations to be not just compliant but secure, increase efficiency, lower operational costs, and provide an excellent customer experience. This is our specialism.
Our solutions are delivered globally through multiple cloud platforms or can be deployed on the client's site. They offer merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards ("PCI DSS") and wider data security regulations. Eckoh has been a PCI DSS Level One Accredited Service Provider since 2010, and our extensive portfolio of typically large enterprise clients spans a broad range of vertical markets including government departments, telecoms providers, retailers, utility providers and financial services organisations.
About Eckoh
Eckoh is a global provider of secure payment products and customer contact solutions, supporting an international client base from its offices in the UK and US.
Our secure payments products help our customers take payments securely from their clients through multiple channels. Our products, which include the patented CallGuard, can be hosted in the Cloud or deployed on the client’s site and remove sensitive personal and payment data from contact centres and IT environments. Our products offer merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards (“PCI DSS”) and wider data security regulations. Eckoh has been a PCI DSS Level One Accredited Service Provider since 2010, securing over $2bn in payments annually.
Eckoh's customer contact solutions enable engagement on any device the customer chooses, allowing organisations to increase efficiency, lower operational costs and provide a true Omnichannel experience. We also provide support and transition services as they implement our innovative customer contact solutions.
Our large portfolio of clients come from a broad range of vertical markets and includes government departments, telecoms providers, retailers, utilities, insurers and financial services organisations.
Eckoh is incorporated in the UK.
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