Nuance TTS: Is Your System Officially 'End of Life'?
Nuance TTS and other legacy communications systems help many organisations to stay competitive in the marketplace and maintain high levels of business performance. Keeping them operating reliably is essential. But when vendor support ceases, businesses can face a major problem over what to do next.
Fortunately, 'end of life' support doesn't have to mean the end of your Nuance TTS system. Eckoh can help. We provide a third party support alternative that gives you better support, while reducing your total cost of ownership.
We Provide a Cost-Effective Alternative
Unlike technology vendors, Eckoh occupies a unique position in supporting both platform and applications throughout the enterprise, regardless of the manufacturer.
Whether it's your IVR, ACD, Dialer or Call Recorder, Eckoh can provide support. We can also take responsibly to resolve any interfaced solutions, such as Web Services/CTI/PBX.
Nuance TTS Support Gives You More
We can provide you with exceptional support:
- 24 x 7 x 365 as standard
- Every case is treated as a Level 1 priority
- First call response with a skilled Eckoh engineer
- Proactive monitoring – detecting issues before they become problems
- The ability to optimise your system to run at full efficiency
- 2 x 6 monthly on-site preventative visits
Clients Value Our Services
In 12 years of providing our support service, no-one has come to Eckoh for Nuance TTS support and then gone back to the original provider. As well as providing excellent support, we typically enable our clients to save 30-40%.
Your Support Resources
Our Essential Support Services
See exactly how our support takes away frustration, saves you time and reduces cost.
Third Party Support Guide
Your essential guide to third-party support services for contact center technologies
Our Managed Service Offer
Hundreds of major companies rely on us to provide World class support and service every day.