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The latest thinking from Eckoh

Insurance

How insurers can turn toxic overnight

Monday, 10 September 2018 Insurance, PCI DSS compliance

How insurers can turn toxic overnight
Are UK insurance companies in danger of shooting themselves in the foot? Even the best of brands are at risk — if they get exposed in one vital area of customer care.

Insurers how to de-risk your home-based agents.

Wednesday, 05 September 2018 Insurance, PCI DSS compliance

Insurers how to de-risk your home-based agents.
How can insurers boost their agility by hiring more home-based agents to handle calls without compromising data security? For forward-thinking companies there is an answer.

Latest Blog Items

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Is your contact centre protecting customer card data with expensive sticking plasters? If so, then don't be surprised if fraudsters tear through. You'll need a radical rethink to stop criminals. Read more: bit.ly/34BFL2m #PCIDSS #contactcentre
Eckoh (@Eckoh)

Eckoh (@Eckoh)

It's the week of the 2019 North America Community Meeting! You'll be able to find us exhibiting at booth #6 at the Vancouver Convention Center West, on September 17- 19th. #PCISSC #SecurePaymentSolutions events.pcisecuritystandards.org/vancouver-2019/
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Today your customer comes into contact with your business in new and exciting ways, which challenges how you provide good customer service. With Eckoh's Experience Portal, you can deploy #chatbots, #selfservice, automated payments, messaging and more: bit.ly/2JcdlSq

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