Latest Blog Items
Thursday, 11 July 2019 Contact centre safe from fraud? Think againContact centre crime is on the rise — but the big scandal is the time and money being wasted on tackling it the wrong way. Put simply, organisations need a new strategy, fast.
Wednesday, 19 June 2019 PSD2 & SCA: How can we save online sales?Will your online sales nosedive when PSD2 and SCA hit home from September 14? The fears are real. But it's possible for merchants to prevent carts from getting abandoned — and even grow their business.
Tuesday, 11 June 2019 PSD2 & SCA: What do we need to know, right now?New EU regulations affecting electronic payments are about to impact UK consumers. But what will PSD2 and SCA mean for merchants — and what do they need to know?