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The latest thinking from Eckoh

Insurance

How insurers can turn toxic overnight

Monday, 10 September 2018 Insurance, PCI DSS compliance

How insurers can turn toxic overnight
Are UK insurance companies in danger of shooting themselves in the foot? Even the best of brands are at risk — if they get exposed in one vital area of customer care.

Insurers how to de-risk your home-based agents.

Wednesday, 05 September 2018 Insurance, PCI DSS compliance

Insurers how to de-risk your home-based agents.
How can insurers boost their agility by hiring more home-based agents to handle calls without compromising data security? For forward-thinking companies there is an answer.

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Call recording is increasingly required by many organisations to comply with regulations, for training purposes or for legal reasons. Eckoh’s solution offers a simple, PCI DSS compliant solution for #callrecording in #contactcentres. Find out more: bit.ly/2x9r7zE

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