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The latest thinking from Eckoh

Travel-Leisure

Travel & Hospitality boom: Keeping ahead of fraudsters

Tuesday, 15 January 2019 PCI DSS compliance, Travel-Leisure

Travel & Hospitality boom: Keeping ahead of fraudsters
The travel and hospitality market is growing fast but do airlines, travel agents, hotels and other operators have the right security to keep pace?

Travel & Hospitality: 'experience' can make or break you

Tuesday, 27 November 2018 Engagement, Travel-Leisure

Travel & Hospitality: 'experience' can make or break you
Customers are spending more of their money on experiences, such as travel and hotels, and less on possessions. But are travel and hospitality companies taking full advantage?

How to thrive in travel & hospitality boom

Wednesday, 25 July 2018 Experience Portal, Travel-Leisure

How to thrive in travel & hospitality boom
Travel and hospitality is a booming sector world-wide. But how can existing players compete successfully against waves of agile start-ups, eager to plunder their market share?

Travel agents - how to turn a PCI DSS headache to your advantage

Tuesday, 13 March 2018 PCI DSS compliance, Travel-Leisure

Travel agents - how to turn a PCI DSS headache to your advantage
While some travel agents will be dreading the arrival of new card payment rules in March, others will be looking forward to a business boost. So why all the smiles?

Travel agents: Why card payment rules could leave you out in the cold

Tuesday, 09 January 2018 PCI DSS compliance, Travel-Leisure

Travel agents: Why card payment rules could leave you out in the cold
A winter wind is howling through the travel industry — at exactly the time when travel agents want to be cashing in on summer bookings. So why the big chill?

Are you delivering great leisure experiences, but poor customer journeys?

Thursday, 27 July 2017 Engagement, Travel-Leisure

Are you delivering great leisure experiences, but poor customer journeys?
Considering that the hospitality, leisure and travel sector is all about seamless journeys and great, relaxing experiences how come providers in this sector are anything but.

Holiday fraud — could it happen to you?

Tuesday, 17 January 2017 PCI DSS compliance, Travel-Leisure

Holiday fraud — could it happen to you?
Booked your summer holiday yet? February is one of the busiest months of the year for booking trips. But, despite making every effort to avoid getting scammed, some consumers could still end up falling victim to fraud — in a way they'd least expect.

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Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh is attending the PCI London Conference on the 23rd January 2020. Come and visit us! We would love to share insights and knowledge around secure payment solutions for your contact centre. For more information visit lnkd.in/gNkSVrs #pcilondon
Eckoh (@Eckoh)

Eckoh (@Eckoh)

What will the Contact Centre of the Future look like? In a five-part series, Ashley Burton, Head of Product at Eckoh, explores the radical changes ahead – starting with a new breed of customer that's emerging. bit.ly/2NlXljG
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh has joined the #Five9 App Marketplace as the only approved Secure Payments partner for Five9’s customers who can now access Eckoh's expertise in compliance and #securepayment technology. #CallGuard #ChatGuard

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