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Utilities

Skills on tap for contact centres in the utilities sector

Friday, 08 February 2019 Experience Portal, Utilities

Skills on tap for contact centres in the utilities sector
Utilities companies face a vexing challenge: What happens when their supply of contact centre employees runs dry? The predictions are worrying. But there is a solution.

Seven reasons why customer service and secure payments are vital for energy suppliers

Monday, 07 August 2017 PCI DSS compliance, Utilities

Seven reasons why customer service and secure payments are vital for energy suppliers
Despite recent headlines over price increases and supposed consumer apathy, energy suppliers continue to install meters at quite a pace.

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Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

4 out of 4 - Eckoh CallGuard wins PCI Excellence award once again. Well done Eckoh. bit.ly/2GlKcDe #PCIDSS #Securepayments

Eckoh (@Eckoh)

Join our 20 minute webinar in partnership with @MastercardUK. Pay by Bank app - the new way for customers to pay without using their debit/credit card. Thursday 30th January 2020 @ 14:00 GMT. @PaybyBankapp insights.eckoh.com/acton/media/63…
Eckoh (@Eckoh)

Eckoh (@Eckoh)

The Eckoh team are at PCI London in Park Plaza Victoria. Come and say hello to our team members! they would love to share insights and knowledge around secure payment solutions for your contact centre. You can find more information about the event here: lnkd.in/gNkSVrs

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