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Alex Monaghan

Alex Monaghan

Presales Director

Alex has over 25 years’ experience in speech and communication technology. His contact centre, telecoms and secure payment knowledge will enable his to put together the best possible solution for our customers and provide honest, clear advice and support.

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Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

At Eckoh we offer world-class third-party support for legacy #Aspect® systems. If you are worried about rising costs, falling service levels or being pushed to upgrade, get a lower cost, highly responsive service that extends the life of your systems. bit.ly/2YqhzMp
Eckoh (@Eckoh)

Eckoh (@Eckoh)

With the rise in e-wallet #payments for online purchases, the convenience and security of these alternative payment methods make them a popular option. With Eckoh, your #contactcentre can take e-wallet payments over the phone. #PayPal #GooglePay #ApplePay bit.ly/2WwdJnm
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Understanding a #customer's issue over the phone can be difficult without being able to see what they are experiencing, but with Eckoh's Co-Browsing solution, #contactcentre agents can view the customer's screen and can also share their own. bit.ly/2LZ6GzI

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