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Ashley Burton

Ashley Burton

Head of Product

Ashley joined Eckoh’s contact centre in 1999 and over the last 20 years has worked in a variety of roles including project management, business analysis, data warehousing and mobile application development before becoming Head of Product.  Ashley is passionate about identifying emerging technology and applying it to contact centres to improve customer experiences, and deliver outstanding engagement and trust.  Ashley leads and curates Eckoh;’s product roadmap, fostering innovation throughout the business. Ashley identifies emerging technology and applies it to contact centres to improve customer experience, realise Omnichannnel solutions and deliver outstanding engagement and trust.

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Eckoh (@Eckoh)

Eckoh (@Eckoh)

Consumers adore new technology — but criminals love it too. So what safety principles should innovative companies be taking to heart during October, European Cyber Security Month? Read the blog: bit.ly/2P9pBYt #cybersecurity #contactcentres
Eckoh (@Eckoh)

Eckoh (@Eckoh)

The Eckoh team are set-up and ready to meet you at the PCI Europe Community Meeting. Come and say hello to the team at booth #28! We would love to share insights and knowledge around secure payment solutions for your contact centre. #PCIEuropeCommunityMeeting #Dublin
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Every once-in-a-while it’s worth taking 20 minutes to spring clean those apps which have access to your social media data and most big sites make this easy, including: @Twitter, @Facebook, and @Google. #CyberSecurityAwarenessMonth #BeCyberSafe

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