× Globe

We notice that you’re on our UK site, the version that serves your region is the US Eckoh site.

Go to US site. Stay on UK site

Blog

The latest thinking from Eckoh

PODCAST: Chatbots – what’s there to be scared of?
Tuesday, 29 January 2019

Posted in

Omnichannel

Listen to the Ross Sampson discuss how Chatbots can bring real value to your contact centre.

Podcast Chatbots 900

The latest podcast discusses how Chatbots can be your contact centre’s best friend so it’s important to understand where they can be of greatest value. So, why not take a break for just six minutes and hear Ross explain how Chatbots can…

 

  • Work in harmony with contact centre agents
  • Prevent online cart abandonment and loss of customers
  • Achieve this without vast capital investment

 

Listen to the podcast if you want to drive up sales by offering seamless experiences that feel effortless for customers.

If you'd like to talk more about this or any other issues relating to Omnichannel or Self-Service solutions then give me a call on 08000 630 730 or send me an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

About the Author

Ross Sampson

Ross Sampson

Digital Transformation Specialist

Ross is a results-driven sales and marketing professional with 35+ years of corporate multi-national offline and online sales and marketing, brand awareness building, communications and business development experience, SEO and Digital Transformation

Connect with us on LinkedIn

Latest Blog Items

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh is attending the PCI London Conference on the 23rd January 2020. Come and visit us! We would love to share insights and knowledge around secure payment solutions for your contact centre. For more information visit lnkd.in/gNkSVrs #pcilondon
Eckoh (@Eckoh)

Eckoh (@Eckoh)

What will the Contact Centre of the Future look like? In a five-part series, Ashley Burton, Head of Product at Eckoh, explores the radical changes ahead – starting with a new breed of customer that's emerging. bit.ly/2NlXljG
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh has joined the #Five9 App Marketplace as the only approved Secure Payments partner for Five9’s customers who can now access Eckoh's expertise in compliance and #securepayment technology. #CallGuard #ChatGuard

  • icon facebook
  • icon twitter
  • icon linkedin
  • icon youtube