Listen to our podcast by Omnichannel expert, Ross Sampson. We talk about Omnichannel customer engagement because we believe that this is where, and how, businesses today are seeking to differentiate themselves.
Customer engagement has always been important for attracting and retaining customers so why not take a break for just six minutes and hear Ross tell you how Omnichannel solutions can really help you achieve all this.
Find out how to:
- Offer customers choice of channel to overtake your competitors
- Prevent online cart abandonment and loss of customers
- Achieve this without vast capital investment
Listen to the podcast ‘ What can Omnichannel do for you’ if you want to drive up sales by offering seamless experiences that feel effortless for customers.
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Wednesday, 02 September 2020 Winning, losing & regaining customers in the COVID-19 eraWhat was the impact on your customer journey?
Wednesday, 01 July 2020 Remote working for contact centres: Critical next steps, beyond the crisisRemote working — is here to stay. How to make sure security is not compromised
Friday, 19 June 2020 Nine things that bug you about PCI DSS complianceCompliance with the Payment Card Industry Data Security Standard (PCI DSS) helps companies to demonstrate they can process card payments securely and reduce card fraud.