Listen to our podcast by Omnichannel expert, Ross Sampson. We talk about Omnichannel customer engagement because we believe that this is where, and how, businesses today are seeking to differentiate themselves.
Customer engagement has always been important for attracting and retaining customers so why not take a break for just six minutes and hear Ross tell you how Omnichannel solutions can really help you achieve all this.
Find out how to:
- Offer customers choice of channel to overtake your competitors
- Prevent online cart abandonment and loss of customers
- Achieve this without vast capital investment
Listen to the podcast ‘ What can Omnichannel do for you’ if you want to drive up sales by offering seamless experiences that feel effortless for customers.
Latest Blog Items
Tuesday, 11 June 2019 PSD2 & SCA: What do we need to know, right now?New EU regulations affecting electronic payments are about to impact UK consumers. But what will PSD2 and SCA mean for merchants — and what do they need to know?
Tuesday, 16 April 2019 Nine things that bug you about PCI DSS complianceCompliance with the Payment Card Industry Data Security Standard (PCI DSS) helps companies to demonstrate they can process card payments securely and reduce card fraud.
Monday, 18 March 2019 Are contact centre agents the only way to delivery customer service?Everything’s on the up - call volumes, cost of call handling, maintaining, managing and training people, as well as customer expectations.