PODCAST: Chatbots – what’s there to be scared of?

Listen to the Ross Sampson discuss how Chatbots can bring real value to your contact centre.

The latest podcast discusses how Chatbots can be your contact centre’s best friend so it’s important to understand where they can be of greatest value. So, why not take a break for just six minutes and hear Ross explain how Chatbots can…

  • Work in harmony with contact centre agents
  • Prevent online cart abandonment and loss of customers
  • Achieve this without vast capital investment

Listen to the podcast if you want to drive up sales by offering seamless experiences that feel effortless for customers.

If you'd like to talk more about this or any other issues relating to Omni-Channel or Self-Service solutions then give me a call on 08000 630 730 or send me an email at tellmemore@eckoh.com

Posted by BlueFrontier at 9:22 AM on Jan 29, 2019


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