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Latest news and announcements

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously

Monday, 30 January 2017 Insight, PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Centre Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator

Wednesday, 25 January 2017 Product & Partners, Wins-Renewals

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator
Eckoh announces that it has secured a significant new four-year contract with its UK channel partner, Capita Customer Management (“Capita”).

Eckoh Win PCI Excellence Award for Secure Payment Solution

Tuesday, 24 January 2017 Awards & IP, PCI DSS Compliance

Eckoh Win PCI Excellence Award for Secure Payment Solution
Eckoh has won a PCI Excellence Award at the inaugural 2017 awards programme for CallGuard, Eckoh's patented payment technology.

Eckoh's Interim Results ending Sept 2016

Tuesday, 29 November 2016 Financial Results

Eckoh's Interim Results ending Sept 2016
Eckoh has released its results for the six months ending 30 September 2016. It shows a period of significant revenue growth.

Eckoh and Hillarys Scoop Retail Systems Award

Friday, 04 November 2016 Awards & IP, PCI DSS Compliance

Eckoh and Hillarys Scoop Retail Systems Award
The Eckoh team is celebrating with its client Hillarys as we picked up the best ‘Security/Anti-fraud Initiative’ at the Retail Systems Award 2016.

Eckoh Makes Major Headway in the US with Brand Leaders

Monday, 24 October 2016 PCI DSS Compliance, Wins-Renewals

Eckoh Makes Major Headway in the US with Brand Leaders
Eckoh is pleased to announce that it has recently secured three significant contracts in the US worth over $2.5m in total over the next three years.

World’s First Apple Pay Payment Performed via Telephone

Wednesday, 19 October 2016 Awards & IP, PCI DSS Compliance

World’s First Apple Pay Payment Performed via Telephone
Proof of concept from Eckoh and Worldpay extends mobile payments to new channels

allpay Selects Eckoh to Secure Telephone Payments

Friday, 14 October 2016 Wins-Renewals

allpay Selects Eckoh to Secure Telephone Payments
Public sector bill payment services provider, allpay has chosen Eckoh to secure customer payments made over the telephone. In addition, allpay and Eckoh have entered into a partnership that will resell CallGuard to allpay’s clients.

Eckoh's 2016 Full Year Results

Monday, 26 September 2016 Financial Results

Eckoh's 2016 Full Year Results
Eckoh is delighted to share news of another successful period of double digit revenue and margin growth, for the year ended 31 March 2016.

Updated Distributor Agreement with West Corporation

Monday, 26 September 2016 Product & Partners

Updated Distributor Agreement with West Corporation
Eckoh has entered into an updated three-year US distributor agreement with West Corporation (West).

Thames Water Selects Eckoh to Secure Phone Payments

Monday, 26 September 2016 Product & Partners, Wins-Renewals

Thames Water Selects Eckoh to Secure Phone Payments
Eckoh has been awarded a contract to provide a range of hosted secure payment services to Thames Water.

Children's Healthcare of Atlanta Select Eckoh's Tokenisation

Monday, 26 September 2016 PCI DSS Compliance, Product & Partners

Children's Healthcare of Atlanta Select Eckoh's Tokenisation
Eckoh's US division has secured a new five year contract to provide secure payment services to Children’s Healthcare of Atlanta (“Children’s”).

Ideal Shopping Enter New Contract For Omnichannel Experience

Monday, 26 September 2016 Engagement, PCI DSS Compliance, Product & Partners, Wins-Renewals

Ideal Shopping Enter New Contract For Omnichannel Experience
Eckoh has entered into a new five-year contract with Ideal Shopping Direct Ltd (“Ideal Shopping”).

PSS Help Extends Eckoh's International Reach and Range

Monday, 26 September 2016 Acquisitions

PSS Help Extends Eckoh's International Reach and Range
Eckoh, a global provider of secure payment and multi-channel customer service solutions, has acquired PSS Help, a US-based company specialising in the management of contact centre and customer experience technology.

Eckoh Granted US Patent for CallGuard Payment Technology

Monday, 26 September 2016 Awards & IP, PCI DSS Compliance

Eckoh Granted US Patent for CallGuard Payment Technology
Eckoh, a global provider of secure payment products and customer service solutions, today announces that it has been granted, effective from 3 November 2015, a US patent (No. US9178974) for the transaction security method and system that underpins its CallGuard product.
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