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Eckoh Granted Patent for CallGuard Payments Technology
Friday, 23 September 2016

Effective from the 11th June 2014, Eckoh has been granted patent (No. 2478916) for the transaction security method and system that underpins its innovative CallGuard product.

Patents 900

The patent was filed in 2010 by Veritape, a leading secure payment solutions company acquired by Eckoh in June 2013. Both Eckoh and Veritape have specialised in developing card payment solutions to assist companies in making ‘card-not-present’ transactions more secure, particularly those made over the phone through a contact centre.

CallGuard, installed on customers’ sites, has proven its success in the market with deployments across the globe. Many companies such as outsourced contact centre providers have adopted the simple plug-and-play solution that prevents sensitive customer cardholder data from reaching call recordings and contact centre agents.

Once CallGuard is installed, businesses benefit immediately from the ability to take secure payments from their customers over the phone. CallGuard eliminates the risk of fraud, and helps companies meet the PCI DSS compliance standards.

Nik Philpot, Chief Executive Officer of Eckoh, commented: “Eckoh is delighted to be awarded this patent for CallGuard. The patent will not only strengthen our position in the market, but it will allow us to protect our investment in this technology. We are extremely proud of CallGuard, which together with our other payment products provides organisations and contact centres with a complete range of extremely compelling and competitive solutions to their PCI DSS compliance and payment security challenges.”

For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it. 

About the Author

Cameron Ross

Cameron Ross

Director of Payments Strrategy Over the last 20 years’ service with Eckoh, Cameron has led the Intellectual Property portfolio and R&D team to determine which new payment products we will launch to the market. He also works closely with clients and prospects to determine their compliance needs and fraud exposure risks where his ability to explain the complex so that our clients really understand what will be delivered has proved invaluable over the years. Cameron helped create Eckoh’s patented CallGuard technology which allows companies to remove sensitive card data from any existing call recording system.
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