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Eckoh leads the way with nine years’ consecutive PCI DSS accreditation
Monday, 08 October 2018

Once again Eckoh receives its Attestation of Compliance (AOC) to the Payment Card Industry Data Security Standard (PCI DSS).

Eckoh plc is pleased to announce that we have once again received our Attestation of Compliance (AOC) to the Payment Card Industry Data Security Standard (PCI DSS). This will be Eckoh’s ninth consecutive year as a Level One PCI DSS Service Provider, more than any other company in our industry. This renewal ensures that Eckoh remains one of the most consistent and long-standing companies on the Visa Europe list as a Merchant Agent, and Visa Global Registry of Service Providers.

In the face of rising payment fraud as well as increasing regulation such as GDPR and MiFID II, Eckoh continues to deliver consistent compliance for our own operations as well as simple, effective and compliant security solutions to our customers.

In this year’s assessment Eckoh’s Amazon Web Services (AWS) cloud footprint was successfully included in the audit and AOC. Whilst Eckoh has extensive infrastructure and capability to provide secure payment solutions in its core markets of the UK and US, the newer AWS platform will facilitate a faster delivery of our solutions into other international markets. This will help organisations around the world benefit from the simplest and most effective PCI DSS compliant, secure payment solution available for contact centre security.

Dave Holliday, Global IT Director at Eckoh said,Maintaining uninterrupted PCI DSS compliance is a significant achievement, especially over such a long period, and it is entirely thanks to the dedication, diligence and hard work of everyone at Eckoh. It shows that the culture of security, vigilance and compliance is embedded within the organisation and our customers take great reassurance from this.

As well as delivering solutions to help our customers achieve their own PCI DSS compliance, we are the only supplier in our industry who also operate our own compliant contact centre. As a result, we have a unique insight into the challenges the industry is facing and can give specialist advice to ensure the ultimate solution we recommend deals effectively with the customer’s particular situation.”

For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it. 

About the Author

Cameron Ross

Cameron Ross

Director of Payments Strrategy Over the last 20 years’ service with Eckoh, Cameron has led the Intellectual Property portfolio and R&D team to determine which new payment products we will launch to the market. He also works closely with clients and prospects to determine their compliance needs and fraud exposure risks where his ability to explain the complex so that our clients really understand what will be delivered has proved invaluable over the years. Cameron helped create Eckoh’s patented CallGuard technology which allows companies to remove sensitive card data from any existing call recording system.
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At Eckoh, our third-party #Aspect® support offers the following benefits: ✔ 30%-40% reduction in cost of support ✔ Keeping your systems going for longer ✔ Better support at a lower cost ✔ Maximising your technology investment ✔ Not forced to upgrade bit.ly/2YqhzMp
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At Eckoh, our third-party #Aspect® support offers the following benefits: ✔ 30%-40% reduction in cost of support ✔ Keeping your systems going for longer ✔ Better support at a lower cost ✔ Maximising your technology investment ✔ Not forced to upgrade bit.ly/2YqhzMp
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The team at Eckoh were enlisted to provide Peninsula Group (a business services specialist) with a #CallGuard hosted solution to prevent sensitive data from entering or being stored in the #contactcentre’s systems. Helping them achieve PCI DSS compliance: bit.ly/2Kq44Xq

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