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Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m
Wednesday, 22 March 2017

Latest contract win extends total US payment contract value this financial year to over $8m

Largest US deal 900

Eckoh announces that it has won a new $3.7m five-year contract to provide secure payment services to a large US telecommunications provider. The solution, which will be deployed in financial year FY18, uses Eckoh’s patented tokenisation technology to secure card payments being made through the organisation’s contact centre facilities.The new contract, Eckoh’s largest US secure payments contract to date, enables the client to comply more easily with the Payment Card Industry Data Security Standards (“PCI DSS”) and to help prevent fraud.

In the half-year results announced on 29 November 2016, Eckoh reported strong progress in the US with payment contract value having more than doubled compared to that of the previous financial year. Since then there have been a further three US secure payment contract wins, including today’s.This takes the number of payment contracts won this financial year to nine, matching the number of contracts won in the previous financial year, but delivering contract value of $8.3m which is over five times higher. As notable is the fact that of the contracts won this year only two of these are priced using an upfront fee model (“Capex”), the remaining seven using the SaaS style pricing model (“Opex”), which as announced in the trading update last September would be the Group’s preferred model going forward.

The table below illustrates the progress made in the US market since trading in the region commenced in April 2014. With less than 10% of the aggregate contract value this financial year having been won through the two Capex contracts, the SaaS-style contracts will improve Eckoh’s forward visibility of US payment revenues considerably, as well as more closely aligning the US with the UK model where there are 85% recurring revenues overall.

 

Contract wins

Total Contract Value

Average Contract Value

Capex

Opex

FY15

5

.26m

$53K

5

0

FY16

9

$1.55m

$173K

8

1

FY17

9

$8.3m

$918K

2

7

Nik Philpot, Chief Executive Officer Eckoh plc, commented: "The opportunity for Eckoh’s patented secure payment products in the largest contact centre market in the world is substantial and today’s $3.7 million contract is our largest ever. With a limited number of competitors and a product portfolio with a breadth and flexibility that they cannot match, we are convinced that Eckoh can become the natural choice for contact centre security.The strong progress we have made in the US this year is clear, both in terms of the value of the contracts and the quality of those future earnings, and underscores our ability to capture the scale of the opportunity and to deliver significant growth over the coming years."

For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it.

About the Author

Tony Porter

Tony Porter

Head of Global Marketing Tony has over 30 years’ experience in sales, marketing and business development and currently leads these activities for Eckoh in both the UK and US markets and across all sectors. Tony’s role focuses on helping contact centres to improve their customer engagement, making them convenient and secure for consumers to use. He understands the challenges organisations face around PCI DSS compliance and how to make the Omnichannel contact centre experience a satisfying reality. He is a regular speaker at events on topics such as PCI DSS, GDPR, contact centre technology, IVR solutions, self-service, secure payments, marketing and business development.
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