Case Studies

Proving our solutions work

Customer Engagement

Chatbot delivers order tracking that never sleeps better Customer Experience

High End Retailer

Chatbot delivers order tracking that never sleeps better Customer Experience

Global retail fashion brand, present in over 40 countries, seeks automation to relieve contact center agents.

Giving a boost to end user customers with truly ‘genius’ online support

BMW

Giving a boost to end user customers with truly ‘genius’ online support

Technology that delivers customized support for clients to configure and buy their new cars.

Increasing sales and customer support with Web Chat

RED Driving School

Increasing sales and customer support with Web Chat

Largest UK driving school operating across the UK and responsible forhelping over 100,000 learner drivers to pass their test.

PCI DSS compliance, secure payments and flexible, automated bookings system

Hotel Chain

PCI DSS compliance, secure payments and flexible, automated bookings system

The UK’s largest hotel chain with 785 hotels offering 72,000 rooms in city centres, suburbs and airports.

Taking the pressure off Ideal’s contact center operation with Omnichannel solutions

Ideal Shopping

Taking the pressure off Ideal’s contact center operation with Omnichannel solutions

Automated, secure payments plus Omnichannel solutions bring huge benefits

Using Web Chat to significantly improve customer experience and ease pressure of agents.

Retailer Beauty-Cosmetics

Using Web Chat to significantly improve customer experience and ease pressure of agents.

Global cosmetics and beauty business seeking to increase engagement.