End of Life Doesn’t Mean
Avaya Support Has to End
Older communications systems from Avaya often still continue to deliver great business performance. Perhaps your trusted Avaya system continues to play a vital role, delivering excellent service and helping you to stay competitive?
The end of vendor support can seem like bad news. But it doesn't need to mean 'end of life' for your Avaya system. Our experts can support your technology into the future. You can save money too.
Eckoh Avaya Support – Freedom for You
Do you want first-class support and reduced total cost of ownership? Eckoh's third party Avaya support solution can deliver both for you.
We can provide 24 x 7 x 365 support for Avaya IVR products such as IR and AVP. Our support can also include legacy IVR products from Nortel and Conversant, as well as Avaya switches and CTI components. We build VoiceXML applications for deployment on Avaya IVR systems, and we can help with migration to or from Avaya solutions.
Our media gateway FlexxGate has been tested rigorously with Avaya solutions. As a result, you can be sure your deployment will be tightly integrated and seamless. Today, our customers are using FlexxGate to convert Avaya H.323 to SIP, T1 and E1 to VoIP, and integrate non-Avaya IVR platforms to Avaya IP switches.
When it comes to Avaya, you're in safe hands with Eckoh. We have certified Avaya support engineers, a very close working relationship with Avaya, and we're able to deliver a wide range of Avaya support solutions:
• Maintaining and optimizing legacy Avaya products
• Migration to VoiceXML, SIP or other technologies
• Independent, expert advice on Avaya products and alternatives
Our Support Saves You from Frustration
- Getting pushed into the “next” version
- Facing spiralling costs for maintenance and support
- Not getting the high levels of service you need
- Having to endure a total “fork lift” systems replacement at the wrong time for your business
- Being told “Upgrading is the only option” when Eckoh gives you a real alternative
99% Customer Retention
...and no-one has ever gone back to their original provider. Take a look and see what they say about us.
Our Essential Support Services
See exactly how our support takes away frustration, saves you time and reduces cost.
Third Party Support Guide
Your essential guide to third-party support services for contact center technologies
Our Managed Service Offer
Hundreds of major companies rely on us to provide World class support and service every day.