Avaya IR support alternative that provides better support and reduces your total cost of ownership.
Eckoh are experts in supporting legacy contact center technology such Avaya IR. We can help by providing a third party support alternative that in all cases provides better support, while at the same time reduces your total cost of ownership.
Whether its a vanilla IVR, or an IVR that has Speech Rec, Text to Speech Sip or VOIP., Eckoh can support it. With the need to keep up with the latest innovations and new demands on IT resources arising all the time stable technology is becoming more valuable not less.
Avaya IR: We Should Know
In 12 years of providing our support service, no one that has come to Eckoh for Avaya IR support has ever gone back to the original provider.
Not only could you feel better about your support but typical cost savings are between 20-30%.
Our Avaya IR Support Includes:
- Support that is 24 x 7 x 365
- Support where every case is treated as a Level 1 priority
- Support where first call response is with a skilled Eckoh engineer
- Support with proactive monitoring – detecting issues before becoming problems
- Support that optimizes your system to run at full efficiency
- Support that Includes 2 x 6 monthly on site preventative visits
Your Avaya Support Resources
Our Essential Support Services
See exactly how our support takes away frustration, saves you time and reduces cost.
Third Party Support Guide
Your essential guide to third-party support services for contact center technologies
Our Managed Service Offer
Hundreds of major companies rely on us to provide World class support and service every day.