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Insurance

Alarm bells over insurance contact centers and CNP

Thursday, 17 November 2016 Insurance, PCI DSS Compliance

Alarm bells over insurance contact centers and CNP
Imagine getting a burglar alarm fitted to your home. The company does a great job and you feel really secure. But then you overhear the fitters yelling your alarm's entry code to each other, across the crowded street outside. Would you be worried? If so, here's something that'll nag away at you about the insurance industry.

BCBS companies lead way in medical data breach battle

Friday, 03 August 2018 Insurance, PCI DSS Compliance

BCBS companies lead way in medical data breach battle
Healthcare identity theft and fraud is a fast-growing threat in the US, but some insurance organizations are getting the diagnosis spot on and the remedy is working.

How insurers can turn toxic overnight

Thursday, 27 September 2018 Insurance

How insurers can turn toxic overnight
Are US insurance companies in danger of shooting themselves in the foot? Even the best of brands are at risk — if they get exposed in one vital area of customer care.

Insurers how to de-risk your home-based agents.

Wednesday, 05 September 2018 Insurance, PCI DSS Compliance

Insurers how to de-risk your home-based agents.
How can insurers boost their agility by hiring more at-home agents to handle calls without compromising data security? For forward-thinking companies there is an answer.

Tweets by @Eckoh

Eckoh (@Eckoh)

Eckoh (@Eckoh)

Find out the critical next steps to ensuring security for your remote workers involving your people, processes and technology. #contactcentres #securepayments #eckoh bit.ly/2D7QLLx
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Eckoh had an excellent performance in the year, with double digit revenue and profit growth as well as record order levels for a second year running. #contactcentres #paymentsecurity bit.ly/30NSO0U
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Find out about the 5 lessons learned from COVID-19 for contact centre resilience. bit.ly/3cPDxz3