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Skills on tap for contact centers in the utilities sector

Monday, 11 February 2019 Utilities

Skills on tap for contact centers in the utilities sector
Utilities companies face a vexing challenge: What happens when their supply of contact center employees runs dry? The predictions are worrying. But there is a solution.

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Eckoh is urging UK companies to take security seriously in their contact centres when adapting their home-working and office working routines as the lockdown is eased. eckoh.com/resources/news… #contactcentre #remoteworking

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RT @UKCCForum: Just 2 hours to go! Its not too late to join our FREE webinar today! Register your place now! ‘Risks and rewards of contact…
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Maintaining payment security in these difficult times can be very challenging. If you're looking to enable your contact centre agents to take payments securely from home or remote locations, then CallGuard Remote is the choice for you. eckoh.com/secure-payment… #paymentsecurity