Don’t let Windows 2003 EOS force an MPS upgrade!

Even with Windows 2003 support ending July 14 2015, you may not need to upgrade your legacy Nortel MPS; Many enterprises are choosing to stay with MPS 3.5 running on Windows 2008 with the help of PSS.

Under Security Pressure

PCI and data security requirements are putting pressure on organizations to upgrade from Windows 2003. Many enterprises are still running MPS 3.5 on this version of windows. According to the manufacturer, to run on Windows 2008 or 2012 requires an upgrade to MPS 4.0 or 4.1.

Little Extra Functionality

However, there is precious little extra functionality to be gained in migrating MPS. In fact few companies have made the transition from MPS 3.5 to MPS 4.x. In addition to the cost of this upgrade, there is the time taken up with a migration and the associated risk versus the reward to be considered.

If you’d like to stay on MPS 3.5 but upgrade to Windows 2008, we can upgrade your servers to Windows 2008 and still support MPS 3.5 running on them.

World Class Support

Eckoh has the unique ability to support MPS 3.5 on Windows 2008 as the global experts in MPS. We have been supporting MPS and other legacy IVR for 12 years. We have proven capabilities with clients that have legacy IVR approaching 30 years old, all of which are still working well and with an uptime of 99.9%. We also have a commitment to keep them running until at least 2020 with the capability to extend it beyond then.

Major Benefits

Eckoh can address your Windows concerns without forcing you to upgrade your IVR platform and help you with your PCI and Data security compliance. We also save you from the cost, time, risk and inconvenience of an MPS version upgrade. Let us ensure that your MPS platform meets your needs today and tomorrow.

ProEckoh Support Provides:

  • Support that is 24 x 7 x 365 as standard
  • Support where every case is treated as a Level 1 priority
  • Support where first call response is with a skilled employed Eckoh engineer
  • Support that Includes 2 x 6 monthly on site preventative visits
  • Support that has FlexxView proactive monitoring – optimizing your system to run at full efficiency and detecting any issues before they become problems
  • Not only could you feel better about your MPS support but typically cost savings are between 30-40%.

Proven Track Record

Eckoh has an excellent record of customer satisfaction. In 10 years not a single customer that has come to us for support has gone back to their original provider

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Posted by eckoh at 11:57 AM on Jun 30, 2015


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