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PODCAST: Chatbots – what’s there to be scared of?
Tuesday, 29 January 2019

Listen to the Ross Sampson discuss how Chatbots can bring real value to your contact center.

Chatbots scared of 900

The latest podcast discusses how Chatbots can be your contact centre’s best friend so it’s important to understand where they can be of greatest value. So, why not take a break for just six minutes and hear Ross explain how Chatbots can…

  • Work in harmony with contact centre agents
  • Prevent online cart abandonment and loss of customers
  • Achieve this without vast capital investment

Listen to the podcast if you want to drive up sales by offering seamless experiences that feel effortless for customers.

If you'd like to talk more about this or any other issues relating to Chatbots or Web Chat solutions then give me a call on 866 258 9297 or send me an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

About the Author

Ross Sampson

Ross Sampson

Digital Transformation Specialist Ross is a results-driven sales and marketing professional with 35+ years of corporate multi-national offline and online sales and marketing, brand awareness building, communications and business development experience, SEO and Digital Transformation.

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At Eckoh, our third-party #Aspect® support offers the following benefits: ✔ 30%-40% reduction in cost of support ✔ Keeping your systems going for longer ✔ Better support at a lower cost ✔ Maximising your technology investment ✔ Not forced to upgrade bit.ly/2YqhzMp
Eckoh (@Eckoh)

Eckoh (@Eckoh)

At Eckoh, our third-party #Aspect® support offers the following benefits: ✔ 30%-40% reduction in cost of support ✔ Keeping your systems going for longer ✔ Better support at a lower cost ✔ Maximising your technology investment ✔ Not forced to upgrade bit.ly/2YqhzMp
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The team at Eckoh were enlisted to provide Peninsula Group (a business services specialist) with a #CallGuard hosted solution to prevent sensitive data from entering or being stored in the #contactcentre’s systems. Helping them achieve PCI DSS compliance: bit.ly/2Kq44Xq