News

Latest news and announcements

Eckoh shortlisted for Call & Contact Center Expo Award

Thursday, 15 March 2018 Awards & IP

Eckoh shortlisted for Call & Contact Center Expo Award
Eckoh plc has been named as a finalist in the Call & Contact Center Expo Awards 2018 for Best Security Solution.

US Contract Win and Partnership

Friday, 23 February 2018 Products & Partners, Wins-Renewals

US Contract Win and Partnership
Good momentum in US payments

UK contract wins

Monday, 05 February 2018 Wins-Renewals

UK contract wins
Eckoh secure six sizeable UK contracts

CallGuard wins second PCI Excellence Award for Eckoh

Thursday, 25 January 2018 Awards & IP

CallGuard wins second PCI Excellence Award for Eckoh
Another award for CallGuard proving how effective it is for PCI DSS compliance

Eckoh shortlisted for FS Tech award 2018

Wednesday, 10 January 2018 Awards & IP

Eckoh shortlisted for FS Tech award 2018
Eckoh’s Apple Pay Phone Solution announced as finalist for another award

Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn

Wednesday, 13 December 2017 PCI DSS Compliance

Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn
Two thirds of contact with US contact centres is via the telephone, so adding speech-enabled interfaces remains a critical part of being able to offer all channels of engagement.

Eckoh’s Apple Pay solution wins Payment Innovation of the Year

Friday, 17 November 2017 Awards & IP

Eckoh’s Apple Pay solution wins Payment Innovation of the Year
Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, has won the Payment Innovation of the Year Award at last night’s Payments Awards 2017.

Two new patents underpin Eckoh’s US revenue and deliver payment innovation

Thursday, 09 November 2017 Awards & IP, PCI DSS Compliance

Two new patents underpin Eckoh’s US revenue and deliver payment innovation
Eckoh has been notified by the US Patent and Trademark Office that it will be awarded two new patents for its unique secure payment solution – CallGuard, and its concept for improving security of phone payments.

Eckoh Shortlisted for Hertfordshire Business Awards

Wednesday, 01 November 2017 Awards & IP

Eckoh Shortlisted for Hertfordshire Business Awards
Eckoh is pleased to be shortlisted for the Large Business of the Year Award 2017

Eckoh’s Visual IVR solution wins GSA award for strategic partner

Wednesday, 25 October 2017 Awards & IP

Eckoh’s Visual IVR solution wins GSA award for strategic partner
We’re delighted to announce that at the UK Global Sourcing Association 2017 Awards, one of our strategic outsourcing partners won the Award for Innovation in Outsourcing for implementing Eckoh’s Visual IVR solution at a major UK telecoms company.

Eckoh leads the way with eight years’ PCI DSS accreditation

Wednesday, 11 October 2017 PCI DSS Compliance

Eckoh leads the way with eight years’ PCI DSS accreditation
Eckoh plc is pleased to announce that they have once again received their Attestation of Compliance (AOC) to the PCI DSS version 3.2. This will be Eckoh’s eighth consecutive year as a Level One Service Provider, more than any other company in the same field. This renewal ensures that Eckoh remain one of the most consistent and long-standing companies on the Visa Europe list as a Merchant Agent.

Eckoh showcases secure payment innovation at September’s PCI Community Meeting

Monday, 04 September 2017 PCI DSS Compliance

Eckoh showcases secure payment innovation at September’s PCI Community Meeting
Join Eckoh at the PCI North America Community Meeting

Eckoh’s Apple Pay Phone Solution shortlisted for an award

Friday, 01 September 2017 Awards & IP

Eckoh’s Apple Pay Phone Solution shortlisted for an award
Apple Pay Phone Solution shortlisted for Payment Innovation of the Year 2017

Eckoh's 2017 Full Year Results

Monday, 12 June 2017 Financial Results

Eckoh's 2017 Full Year Results
Eckoh is pleased to share news of a strong year in revenue growth and significant US progress drive increasing visibility, for the year ending 31 March 2017.

Carter’s, Inc. Chooses Eckoh for PCI Compliance and Customer Trust

Monday, 22 May 2017 Wins-Renewals

Carter’s, Inc. Chooses Eckoh for PCI Compliance and Customer Trust
Eckoh has won a new contract with Carter’s, Inc. (“Carter’s”) to deploy its patented solution, CallGuard Audio Tokenization.

Breakthrough Year for US Payment Deals Drives Strong Trading Year for Eckoh

Monday, 08 May 2017 Wins-Renewals

Breakthrough Year for US Payment Deals Drives Strong Trading Year for Eckoh
Eckoh confirms that trading for the year ended 31 March 2017 was comfortably in line with market expectations

Eckoh Helps Local Pupils Get Ready for the World of Work

Friday, 31 March 2017

Eckoh Helps Local Pupils Get Ready for the World of Work
Eckoh took part in an Employability Skills event on Tuesday 28th March 2017 at The Cavendish School in Hertfordshire, United Kingdom.

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m

Wednesday, 22 March 2017 PCI DSS Compliance, Wins-Renewals

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m
Latest contract win extends total US payment contract value this financial year to over $8m

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat

Wednesday, 08 February 2017 PCI DSS Compliance, Products & Partners

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat
Eckoh becomes the world’s first Level 1 PCI DSS Service Provider to offer secure payment solutions across all card-not-present channels

Eckoh Urges Businesses to Take Contact Center Customer Data Seriously

Monday, 30 January 2017 PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Center Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.
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Eckoh (@Eckoh)

Eckoh (@Eckoh)

As a result of the revised Markets in Financial Instruments Directive (#MiFID II), anyone involved in giving advice that may lead to a trade or investment must record their calls and securely archive them for up to 5 years. Read more: bit.ly/2Wbikat #contactcentre
Eckoh (@Eckoh)

Eckoh (@Eckoh)

Will your online sales nosedive when #PSD2 and #SCA hit home from September 14? The fears are real. But it's possible for merchants to prevent carts from getting abandoned — and even grow their business. bit.ly/2IQSkN0
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Eckoh (@Eckoh)

When #Avaya announced they would be ending their support for their legacy systems, a lot of organizations felt like their investments in these products would go to waste, but with Eckoh, you can get first-rate third-party support. Read more: bit.ly/2VO3B9x #contactcentre