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Latest news and announcements

Eckoh Helps Local Pupils Get Ready for the World of Work

Friday, 31 March 2017

Eckoh Helps Local Pupils Get Ready for the World of Work
Eckoh took part in an Employability Skills event on Tuesday 28th March 2017 at The Cavendish School in Hertfordshire, United Kingdom.

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m

Wednesday, 22 March 2017 PCI DSS Compliance, Wins-Renewals

Eckoh Wins Its Largest Ever US Secure Payments Contract Worth $3.7m
Latest contract win extends total US payment contract value this financial year to over $8m

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat

Wednesday, 08 February 2017 PCI DSS Compliance, Products & Partners

Eckoh Introduce PCI DSS Compliant Payments Via Web Chat
Eckoh becomes the world’s first Level 1 PCI DSS Service Provider to offer secure payment solutions across all card-not-present channels

Eckoh Urges Businesses to Take Contact Center Customer Data Seriously

Monday, 30 January 2017 PCI DSS Compliance

Eckoh Urges Businesses to Take Contact Center Customer Data Seriously
Eckoh was appalled, but not surprised to hear of the recent leak of sensitive audio customer data in the US.

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator

Wednesday, 25 January 2017 Products & Partners, Wins-Renewals

Flourishing Capita Partnership Secures Contract with Leading UK Mobile Operator
Eckoh announces that it has secured a significant new four-year contract with its UK channel partner, Capita Customer Management (“Capita”).

Eckoh Win PCI Excellence Award for Secure Payment Solution

Tuesday, 24 January 2017 Awards & IP

Eckoh Win PCI Excellence Award for Secure Payment Solution
Eckoh has won a PCI Excellence Award at the inaugural 2017 awards program for CallGuard, Eckoh's patented payment technology.

PSS Help Extends Eckoh's International Reach and Range

Friday, 18 November 2016 Products & Partners

PSS Help Extends Eckoh's International Reach and Range
Eckoh, a global provider of secure payment and multi-channel customer service solutions, has acquired PSS Help, a US-based company specializing in the management of contact center and customer experience technology.

Eckoh and Hillarys Scoop Retail Systems Award

Friday, 04 November 2016 Awards & IP

Eckoh and Hillarys Scoop Retail Systems Award
The Eckoh team is celebrating with its client Hillarys as we picked up the best ‘Security/Anti-fraud Initiative’ at the Retail Systems Award 2016.

Eckoh Makes Major Headway in the US with Brand Leaders

Friday, 28 October 2016 Wins-Renewals

Eckoh Makes Major Headway in the US with Brand Leaders
Eckoh is pleased to announce that it has recently secured three significant contracts in the US worth over $2.5m in total over the next three years.

World’s First Apple Pay Payment Performed via Telephone

Wednesday, 19 October 2016 Awards & IP

World’s First Apple Pay Payment Performed via Telephone
Proof of concept from Eckoh and Worldpay extends mobile payments to new channels

allpay Selects Eckoh to Secure Telephone Payments

Friday, 14 October 2016 Wins-Renewals

allpay Selects Eckoh to Secure Telephone Payments
Public sector bill payment services provider, allpay has chosen Eckoh to secure customer payments made over the telephone. In addition, allpay and Eckoh have entered into a partnership that will resell CallGuard to allpay’s clients.

Eckoh's 2016 Full Year Results

Monday, 26 September 2016 Financial Results

Eckoh's 2016 Full Year Results
Eckoh stands strong in growing US and UK contact center markets with double digit revenue and margin growth, for the year ended 31 March 2016.

Updated Distributor Agreement with West Corporation

Monday, 26 September 2016 Products & Partners

Updated Distributor Agreement with West Corporation
Eckoh has entered into an updated three-year US distributor agreement with West Corporation (West).

UK's Largest Water Services Provider Selects Eckoh to Secure Phone Payments

Monday, 26 September 2016 Wins-Renewals

UK's Largest Water Services Provider Selects Eckoh to Secure Phone Payments
Eckoh has been awarded a contract to provide a range of hosted secure payment services to Thames Water in the UK.

Eckoh's Final Year Results - 2015

Monday, 26 September 2016 Financial Results

Eckoh's Final Year Results - 2015
Second successive year of double-digit growth achieved. Eckoh is pleased to announce its final results for the year ended 31 March 2015.

Eckoh Granted Patent for CallGuard Payments Technology

Friday, 23 September 2016 Awards & IP, PCI DSS Compliance

Eckoh Granted Patent for CallGuard Payments Technology
Effective from the 11th June 2014, Eckoh has been granted patent (No. 2478916) for the transaction security method and system that underpins its innovative CallGuard product.

Strong Contract Momentum

Friday, 23 September 2016 Wins-Renewals

Strong Contract Momentum
We are pleased to announce further progress made since the half year results in November 2013. Two new three-year contracts have been secured and three significant clients have renewed their existing contracts.

New Customer Engagement Services with Acquisition of Klick2Contact

Wednesday, 20 July 2016 Engagement

New Customer Engagement Services with Acquisition of Klick2Contact
Eckoh is delighted to announce the acquisition of Klick2Contact EU Ltd (“K2C”), which specializes in live web help and Omni-channel customer engagement services.

Eckoh Wins Two Significant US Contracts

Thursday, 02 June 2016 Wins-Renewals

Eckoh Wins Two Significant US Contracts
Eckoh's wholly owned subsidiary, Eckoh US, has signed two significant contracts, worth an estimated $7m in aggregate over their three-year terms.

Contract Wins and Renewals Update March 2015

Saturday, 16 April 2016

Contract Wins and Renewals Update March 2015
Eckoh has performed particularly strongly in the final quarter of the fiscal year, with six new contracts and additional contracts with two existing customers.
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