News

Latest news and announcements

Children's Healthcare of Atlanta Select Eckoh's Tokenization

Thursday, 31 March 2016 Wins-Renewals

Children's Healthcare of Atlanta Select Eckoh's Tokenization
Eckoh's US division has secured a new five year contract to provide secure payment services to Children’s Healthcare of Atlanta (“Children’s”).

Eckoh Granted Key UK Patent for Securing Customer Data

Tuesday, 15 March 2016 Awards & IP

Eckoh Granted Key UK Patent for Securing Customer Data
Eckoh today announces that it has been granted a UK patent covering its tokenization based technology that protects organizations from being exposed to sensitive customer data.

Ideal Shopping Enter New Contract For Omnichannel Experience

Tuesday, 08 March 2016 Engagement, Wins-Renewals

Ideal Shopping Enter New Contract For Omnichannel Experience
Eckoh has entered into a new five-year contract with Ideal Shopping Direct Ltd (“Ideal Shopping”).

Eckoh Extends Global Reach with Four-Year Partnership Contract

Monday, 15 February 2016 Products & Partners

Eckoh Extends Global Reach with Four-Year Partnership Contract
Eckoh announces that it has signed a new four-year, multi-million pound global procurement contract with an existing Eckoh client, a leading global financial services company.

Eckoh Secures New Clients in the US and UK

Wednesday, 20 January 2016 Wins-Renewals

Eckoh Secures New Clients in the US and UK
Eckoh is pleased to announce further progress in securing new clients, both in the UK and USA, and in particular, the first contract secured via its partnership with West Corporation (“West”) in the USA.

$2m contract secured by PSS with Global Communications Company

Tuesday, 24 November 2015 Wins-Renewals

$2m contract secured by PSS with Global Communications Company
Eckoh is pleased to announce that its recently acquired subsidiary PSS Help has been selected to provide an Agent Desktop solution in the USA.

Global Multi-Media Company Selects Eckoh’s Tokenization Solution

Wednesday, 11 November 2015 Wins-Renewals

Global Multi-Media Company Selects Eckoh’s Tokenization Solution
Eckoh has secured a significant new three-year contract to provide secure payment services to one of the world’s largest multi-media retailers (the “Client”).

Eckoh Granted US Patent for CallGuard Payment Technology

Wednesday, 11 November 2015 Awards & IP, PCI DSS Compliance

Eckoh Granted US Patent for CallGuard Payment Technology
Eckoh, a global provider of secure payment products and customer service solutions, today announces that it has been granted, effective from 3 November 2015, a US patent (No. US9178974) for the transaction security method and system that underpins its CallGuard product.

Eckoh to Strengthen the Co-operative Group's Payment Security

Wednesday, 23 September 2015 Wins-Renewals

Eckoh to Strengthen the Co-operative Group's Payment Security
Eckoh announced today that it has been selected by The Co-operative Group to provide its secure payment solution, CallGuard. CallGuard will be implemented throughout The Co-operative Group’s contact centers in its Electrical, Legal Services, Group Finance and Funeralcare divisions.

International Secure Payment Contract Wins

Monday, 17 August 2015 PCI DSS Compliance, Wins-Renewals

International Secure Payment Contract Wins
Eckoh announces today a number of new contract wins for its secure payments products signed since the start of the new financial year.

Eckoh Provides Hillarys with Secure Phone Payment Solution

Wednesday, 01 July 2015 PCI DSS Compliance, Wins-Renewals

Eckoh Provides Hillarys with Secure Phone Payment Solution
Secure payment solutions and multi-channel customer service provider Eckoh, has won a new three year contract to supply additional payment security for Hillarys, the UK’s leading supplier of made-to-measure windows dressings.

New Five-Year Agreement with Capita and New Contract Win

Thursday, 25 June 2015 Wins-Renewals

New Five-Year Agreement with Capita and New Contract Win
Eckoh signs significant new five-year contract with Capita to provide telephony services to a leading UK transport organization.

Eckoh Wins Best Call Center Solution at Card Not Present Awards

Friday, 22 May 2015 Awards & IP

Eckoh Wins Best Call Center Solution at Card Not Present Awards
Eckoh impress US industry expert judges at CNP Awards, triumphing with the brand new Award for ‘Best Call Center Solution’

Eckoh's CallGuard Secures Screwfix Contact Center Payments

Tuesday, 21 April 2015 Wins-Renewals

Eckoh's CallGuard Secures Screwfix Contact Center Payments
Eckoh has won a new three year contract with Kingfisher IT Services (KITS) to provide its card payment service, CallGuard, for its Screwfix contact center.

Eckoh and Semafone Agree Settlement

Thursday, 19 March 2015

Eckoh and Semafone Agree Settlement
Eckoh plc and Semafone have agreed to a confidential settlement of their dispute over alleged infringement and invalidity of Semafone's UK Patent (No. GB 2,473,376), to the mutual benefit of both parties.

Four Year Customer Services Contract with Transport for London

Monday, 12 January 2015

Four Year Customer Services Contract with Transport for London
Eckoh announces today that it has won a new four year agreement with Transport for London (“TfL”), to manage all of their inbound telephony requirements.

New Three Year Deal with Cooperative Response Center Inc.

Tuesday, 14 October 2014 Products & Partners

New Three Year Deal with Cooperative Response Center Inc.
Eckoh confirms today that its new US business continues to gather sales momentum.

Eckoh Signs New Agreement and Extends Offering with Tenpin

Monday, 11 August 2014 Wins-Renewals

Eckoh Signs New Agreement and Extends Offering with Tenpin
Eckoh announces that it has secured a new three year agreement with Tenpin Ltd, a leading operator of bowling and family entertainment centers across the UK.

Exclusive US Partner Agreement

Monday, 09 June 2014 Products & Partners

Exclusive US Partner Agreement
Eckoh has signed a five-year exclusive agreement with a leading US based provider to distribute its secure payment products across the US.

Three New Payment Contracts

Friday, 28 March 2014 Wins-Renewals

Three New Payment Contracts
An exciting day to announce three new contract wins for Eckoh’s secure payment solutions.
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