Approach

What's different about our approach? The answer is simple: We're interested in your success. And it really shows.

Want a Lasting Business Partnership?

Eckoh has a long history in providing first-class, design and deployment solutions along with excellent client service. We develop mutually-rewarding business relationships for the long term, reflected by client retention rates that exceed 98%.

We care for every client's business — as if it were our own. We work hard to truly understand your challenges. And we think and act like business partners, not technical advisors.

Approach

We Represent a Refreshing Change

Our approach focuses on your business goals, rather than restricting you to fitting around a product or any vendor roadmap. We're dedicated to working alongside you and providing advanced capabilities, practical solutions and highly-responsive support at every stage of the contact centre lifecycle.

Unlike many technology vendors, once we deploy a solution, we don't just walk away. We'll meet regularly with you to report and review its performance, making recommendations to improve and develop it further.

With Our Help You Can:

  • Transform Effortlessly: We can enhance your current environment quickly and easily.
  • Reduce Risk, Cost and Complexity: We can de-scope key areas of your contact centre.
  • Boost Your Security: You can achieve PCI DSS compliance — and avoid the compromise of pause and resume.
  • Meet Your Needs: One size does not fit all, we have a range of solutions for a variety of needs.
  • Deliver Better Experiences: We can offer a multitude of effective ways to engage your customers.
  • Minimise Integration Issues: We're experts in project management and ensuring we meet your deadlines.
  • Discover: We can find effective ways to increase your overall contact centre efficiency that won't break your budget.
  • Install Quickly: We can have you up and running in weeks.
  • Keep it Local: Our global footprint ensures local presence and support.
  • We'd Love to Help You!

    We're Here to Help!

    Discover how Eckoh can help you to deliver a better, end-to-end customer experience.

    Download the PDF About Eckoh for further insight.

    Contact our friendly experts on:

    UK: 08000 630 730
    +44 (0)1442 458300