Approach

What's different about our approach? The answer is simple: We're interested in your success. And it really shows.

Want a lasting business partnership?

Eckoh has a long history in providing first-class contact centre technology and secure payment solutions along with excellent client service. We develop mutually-rewarding business relationships for the long term reflected by the length of some of our partnerships.

We care for every client's business — as if it were our own. We make sure we truly understand your challenges so we can deliver the best solution for you. And we think and act like business partners, not technical advisors.

Approach

We represent a refreshing change

Our approach focuses on your business goals, rather than restricting you to fitting around a product or any vendor roadmap. We're dedicated to working alongside you and providing advanced capabilities, practical solutions and highly-responsive support at every stage of the contact centre lifecycle.

Unlike many technology vendors, once we deploy a solution, we don't just walk away. We'll meet regularly with you to report and review its performance, making recommendations to improve and develop it further.

With our help you can:

  • Transform effortlessly: We can enhance your current environment quickly and easily.
  • Reduce risk, cost and complexity: We can de-scope key areas of your contact centre.
  • Boost your security: You can achieve PCI DSS compliance — and avoid the compromise of pause and resume.
  • Meet your needs: One size does not fit all, we have a range of solutions for a variety of needs.
  • Deliver better experiences: We can offer a multitude of effective ways to engage your customers.
  • Minimise integration issues: We're experts in project management and ensuring we meet your deadlines.
  • Discover: We can find effective ways to increase your overall contact centre efficiency that won't break your budget.
  • Install quickly: We can have you up and running in weeks.
  • Keep it local: Our global footprint ensures local presence and support.
  • We'd love to help you!

    We're here to help!

    Discover how Eckoh can help you to deliver a better, end-to-end customer experience.

    Download the PDF About Eckoh for further insight.

    Contact our friendly experts on:

    UK: 08000 630 730
    +44 (0)1442 458300