Awards

Eckoh's solutions and innovations have been recognised with the following industry awards:

PCI Excellence Award 2018

Winner: CallGuard and allpay

PCI Excellence Award

“We wanted a secure payment method that woud adequately protect our customers’ card data when they paid over the phone. We chose Eckoh because of its credentials and references. We have been extremely impressed with the robusteness of CallGuard and EckohPAY, and the speed of implementation. It’s ticked all the boxes for us, and for our PCI DSS requirement”

-Nick Peplow, Bill Payments Director, allpay

Telecoms Awards 2018

Winner: Best End-to-End Customer Engagement Provider

“It’s a great achievement for to have won this award for Eckoh Experience and we’re delighted that its unique combination of payment and engagement solutions has been recognised. We’re always seeking the very best technology solutions for today’s contact centres and their customers and we firmly believe that good customer service is to allow customers to engage on their channel of choice and to pay securely using their payment method of choice. This is a great example of that approach and makes a vital contribution to keeping contact centres at the forefront of customer engagement.”

Tony Porter, Global Head of Marketing, Eckoh

Payments Awards 2017

Winner: Payments Innovation of the Year

"It’s a great achievement for Eckoh and the team who worked on this innovation to have won this award for our unique Apple Pay solution and we’re delighted that it is a success for Thames Water too. We’re always seeking the very best technology solutions for today’s contact centers and their customers and we firmly believe that good customer service is to allow customers to engage on their channel of choice and to pay securely using their payment method of choice."
Nik Philpot, CEO, Eckoh

PCI Excellence Awards 2017

Winner: CallGuard and Target implementation

"The Eckoh team were fantastic, worked calmly under pressure, provided regular updates and exceptional project management. The implementation took just six weeks to implement, beating the eight week curfew by two solid weeks. We were extremely impressed with their efficiency, dedication and technical knowledge."
Warren Whewell, IT Security Manager, Target.

Retail Systems Award 2016

Winner: Security/Anti-Fraud Initiative of the Year

CallGuard and Hillarys Implementation

"Hillarys recognised the need for a next generation solution for taking secure card payments over the phone. We were impressed with the flexibility and unobtrusiveness of CallGuard. We chose Eckoh for their PCI DSS level one credentials, wide experience and pragmatic approach."
Julian Bond, Head of ICT, Hillarys


Nominations

Payments Awards 2018

Shortlisted: Anti-Fraud/Security Initiative Award

Credit & Collections Awards 2018

Finalist: Compliance Technology Award

Genesys Call and Contact Centre Expo Awards

Shortlisted: Best Security Solution

FS Tech Awards 2018

Shortlisted: Payment Innovations of the Year Award

FS Tech Award

Hertfordshire Business Awards 2017

Shortlisted: Large Company of the Year

Card-Not-Present Awards 2017

Nominated: Best PCI Compliance Provider