Trusted by world leading brands
What we do
Our secure engagement platform drives compliance, efficiency, and revenue with human and AI agents.
Who we help
We secure payments for global contact centers, enterprises, and service providers.
Why it matters
Security breeds trust and builds the foundation for great payment processes.
Security & compliance you can rely on
Every Eckoh solution runs on secure infrastructure that meets PCI DSS Level 1 and SOC 2 standards.
We manage protection and compliance end-to-end, giving your teams and customers confidence by design.
Our commitment to the highest standards of data security and operational integrity reinforces our position as a leader in safeguarding sensitive customer data in contact centers.
Why Eckoh?
Eckoh sets the standard for secure interactions between consumers and the world’s leading brands. We believe customers should be able to trust every brand they engage with. That’s why we built a platform that removes sensitive payment data from the contact center environment, reducing PCI scope and risk.
Eckoh integrates seamlessly with your existing systems, allowing you to securely extend your payment environment instead of replacing it. By enabling secure payments across all channels, Eckoh improves the customer experience, descopes organizations from PCI DSS compliance, and turns contact centers into revenue generators.
Our leadership team
Nik Philpot
Serving as CEO since 2006, Nik is a proven entrepreneur, leader and visionary and brings over 30 years of experience in the Customer Engagement industry to the role.
A founder of Eckoh with over 20 years' service, prior to Eckoh he was at British Telecom before establishing several start-up businesses in the telecoms and technology sectors. Nik's focus on innovation and growth has driven the company to become a global leader in Customer Engagement Security Solutions and his insight and vision is transforming the way customers and brands are protected.
Mark Hepsworth
Mark is chair at Eckoh and brings over 30 years of software, SaaS and leadership experience.
He has worked in private equity backed businesses for 15 plus years and, is also chair at Gresham a SaaS provider of financial data management solutions and Vanda a data and research business. Earlier in his career Mark held leadership positions at Standard & Poors and Interactive Data Corporation and has spent nearly half of his career working in the US.
Chrissie Herbert
Chrissie joined the company in May 2017 from PayPoint plc, the FTSE 250 retail technology and multi-channel payment solutions business. Her career has brought significant industry insights and experience from one of the leading global secure payments companies.
In addition, having qualified as a Chartered Accountant at KPMG, Chrissie has considerable executive experience at a number of high growth, consumer facing businesses including Collect+, a fast-growing joint venture between PayPoint plc and Yodel and Travelodge Hotels Ltd.
Security and Trust
Protecting data and enabling safe, trusted customer interactions.
Innovation
Delivering forward-thinking solutions that keep customers ahead.
Customer-Centric
Helping customers go beyond compliane and plan what's next.