Conversational AI Agent

Offer always-on, secure self-service and payment solutions with Eckoh’s Conversational AI Agent.

Drive Efficiency, Security, and Satisfaction - All at Once

Eckoh’s Conversational AI Agent helps enterprise contact centers deliver faster, smarter, and more secure customer service. Available 24/7, it handles thousands of interactions simultaneously, resolving routine queries, guiding users, and even taking secure payments with ease.

Built on industry-leading AI technology and backed by Eckoh’s award-winning security and compliance expertise, our AI Agent improves CX, reduces live agent workload, and cuts operational costs – all without compromising data protection.

Trust at Scale, For Every Customer Interaction

With Eckoh’s secure Conversational AI Agent, you can:

Reduce Live Agent Workload

Handle high volumes of routine queries and transactions, leaving your live agents free to focus on complex, high-value interactions.

Deliver Secure, PCI DSS-Compliant Payments

Enable customers to complete secure payments via chat or voice using our patented, PCI DSS-compliant technology.

Deliver 24/7 Service at Scale

Respond to customers instantly and accurately across digital and voice channels, anytime.

Boost CX with Natural Conversations

Leverage advanced NLP to provide fluid, human-like conversations that guide users effectively.

Drive ROI and Operational Efficiency

Reduce average handle times, increase first-contact resolution, and lower operational costs without sacrificing service quality.

Secure Conversations to Build Trusted Experiences

Seamless Payment Integration

Accept secure payments directly within chat and voice channels using Eckoh’s patented payment solutions.

Omnichannel Support

Deploy best-in-class Conversational AI seamlessly across your voice and chat channels.

Multilingual Capability

Support global audiences with AI-trained language support for over 100 languages.

Fast Deployment and Easy Scalability

Launch quickly and scale effortlessly across departments, services, or regions.

“The efficiency is night and day. We had a month’s backlog in our support emails, and now with our Conversational AI agent, we have less than five-minute queue times.”

Hallon

Ready to Transform Your Contact Center with Conversational AI?

Let us show you how our secure, intelligent AI Agent can revolutionize your customer experience.

Book a Demo