Security & Compliance

Embeddable payments

Embed a secure payment interface into any webpage or app, providing PCI DSS compliant payments for eCommerce.

ServiceHero-EmbeddablePayments

Why teams choose embeddable payments

Drive revenue.

Businesses want to transform their contact centers from a cost center to a revenue driver without sacrificing customer experience or security.

PCI compliance. Embedded.

Embeddable payments provide a secure, PCI DSS-compliant payment UI you can drop into any webpage or app. All aligned to your existing Eckoh solutions.

A solution for every channel.

Consolidate your PCI compliant payments with one solution, so can reuse existing business logic and maintain your workflows across all channels.

Trusted by world leading brands

Built to fit your environment

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Code
Embedded checkout for eCommerce

Adda drop-in PCI DSS-compliant payment journey directly into your checkout, keeping customers on your website and maintaining your preferred user experience and flow.

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Payment of preference
Offer traditional cards, bank transfer, and digital wallets from a single embedded payment journey.
Process
Build into your processes

Securely pass information such as amount, reference IDs, and custom data points so you can integrate outcomes into billing, CRM, or downstream workflows after the transaction.

How does it work?

Secure your web payments

A secure payment interface is embedded into your website or app and configured to match your process. Your application securely passes payment parameters such as amount and references. Customers (or an agent, if desired) complete the payment within the embedded journey.

Eckoh securely processes the payment so no card data is exposed to the merchant, then passes transaction references to your PSP for reconciliation. After completion, Eckoh can display a receipt or redirect the customer back into your journey and push results into billing or CRM systems.

 

The benefits of embeddable payments

Secure
Security and compliance built in

Take secure payments without any sensitive customer data ever entering your environment, ensuring data security and PCI DSS compliance.

Happy
Smoother customer experience

Keep customers in your existing website or app journey, then present a secure embedded payment experience with clear completion steps like receipts or redirects back into your flow.

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Easy deployment, less effort

Rapid cloud deployment avoids lengthy setup and heavy custom development. Standard integration options make implementation repeatable across regions and use cases.

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Flexible payments

Work with any payment gateway and tailor to your business process. Consolidate multiple PSPs into a single solution and avoid being tied to a single provider’s hosted payment page approach.

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Reduce operational overhead.

Less manual handling of payments means fewer errors, fewer exceptions, and less time spent on rework.

Integrate
Scale securely across channels.

Apply the same secure payment approach across web, mobile, and digital self-service as volumes grow.

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Improve conversion at the point of payment.

A smooth, embedded payment experience helps customers complete transactions with less friction.

Easy
Maintain brand consistency.

Payments sit naturally within your digital journeys, preserving trust and avoiding jarring handoffs to third parties.

Security and compliance you can rely on

Every Eckoh solution runs on secure infrastructure that meets PCI DSS Level 1 and SOC 2 standards.

We manage protection and compliance end-to-end, giving your teams and customers confidence by design.

Our commitment to the highest standards of data security and operational integrity reinforces our position as a leader in safeguarding sensitive customer data in contact centers.

Eckoh's platform

Eckoh’s secure customer engagement platform for human and AI agents delivers industry-leading solutions that keep organizations PCI DSS compliant while driving efficiency, reducing costs, and transforming contact centers into revenue generators. 

 

Digital Payments

Secure digital payment solution that lets organizations send PCI-compliant payment links, enabling customers to pay anytime, across any channel, using their preferred payment methods. 

Conversational AI Agent

Secure conversational AI agent solution that enables organization to handle routine customer interactions, deliver 24/7 service, and accept PCI‑compliant payments. 

See what Eckoh can do for you.