Embeddable Payments

Drive revenue

Businesses want to transform their contact centers from a cost center to a revenue driver without sacrificing customer experience or security.

PCI compliance

Embeddable payments provide a secure, PCI DSS-compliant payment UI you can drop into any webpage or app. All aligned to your existing Eckoh solutions.

A solution for every channel

Consolidate your PCI compliant payments with one solution, so can reuse existing business logic and maintain your workflows across all channels.

How does it work?

A secure payment interface is embedded into your website or app and configured to match your process. Your application securely passes payment parameters such as amount and references. Customers (or an agent, if desired) complete the payment within the embedded journey.

Eckoh securely processes the payment so no card data is exposed to the merchant, then passes transaction references to your PSP for reconciliation. After completion, Eckoh can display a receipt or redirect the customer back into your journey and push results into billing or CRM systems.

Security and compliance built in

Take secure payments without any sensitive customer data ever entering your environment, ensuring data security and PCI DSS compliance.

Smoother customer experience

Keep customers in your existing website or app journey, then present a secure embedded payment experience with clear completion steps like receipts or redirects back into your flow.

Easy deployment, less effort

Rapid cloud deployment avoids lengthy setup and heavy custom development. Standard integration options make implementation repeatable across regions and use cases.

Flexible payments

Work with any payment gateway and tailor to your business process. Consolidate multiple PSPs into a single solution and avoid being tied to a single provider’s hosted payment page approach.

Reduce operational overhead

Less manual handling of payments means fewer errors, fewer exceptions, and less time spent on rework.

Scale securely across channels

Apply the same secure payment approach across web, mobile, and digital self-service as volumes grow.

Improve conversion at the point of payment

A smooth, embedded payment experience helps customers complete transactions with less friction.

Maintain brand consistency

Payments sit naturally within your digital journeys, preserving trust and avoiding jarring handoffs to third parties.

Security & compliance you can rely on

Every Eckoh solution runs on secure infrastructure that meets PCI DSS Level 1 and SOC 2 standards.

We manage protection and compliance end-to-end, giving your teams and customers confidence by design.

Our commitment to the highest standards of data security and operational integrity reinforces our position as a leader in safeguarding sensitive customer data in contact centers.