Apply for your dream career at Eckoh

The Role:

We are seeking a high‑impact, entrepreneurial Strategic Sales Executive to drive expansion of Eckoh’s Conversational AI and Customer Engagement Security portfolio across the UK and US markets. This hunter role focuses on identifying, engaging and securing new enterprise clients within the Payer and Provider landscape, helping organisations deliver secure, compliant and highly personalised patient and member experiences while driving new business growth.

The Role:

We are looking for an exceptionally motivated and experienced VP of Strategic Partnerships to join our global sales team. You will build and grow strategic partnerships that drive revenue across Contact Centre, payments, compliance, CCaaS, UCaaS and SaaS markets. Combining strong commercial acumen with technical understanding, you will develop senior relationships, identify growth opportunities and execute partnership strategies that deliver measurable business impact on a global scale.

The Role:

This is a senior technical leadership opportunity within Eckoh’s TechOps team, responsible for the 24/7 operation of a secure, highly available, PCI‑compliant AWS platform supporting mission‑critical services. As Principal Cloud Operations Engineer, you will define operational standards, lead the Cloud Operations Engineering team, and drive reliability, security and scalability. Combining hands‑on technical expertise with people leadership, you will champion DevSecOps, guide major incident resolution, and shape the future of Eckoh’s cloud platform.

The Role:

We are seeking a Contact Centre Operations Manager to lead the day‑to‑day performance and delivery of Eckoh’s inbound contact centre operation. You will drive operational excellence, customer service and client satisfaction, while maintaining oversight of performance, suppliers and service levels. Leading a hybrid and remote workforce of around 50–60 employees, you will foster a high‑performing culture and ensure the consistent achievement of operational targets, client SLAs and business objectives.

The Role:

This is an exciting opportunity to work alongside Eckoh’s technical team as the primary owner of the health and continuity of our on‑premises and hosted LAMP stack systems. This hands‑on contract role focuses on the day‑to‑day operation of legacy Linux infrastructure, ensuring stability, availability and security. You will be expected to make an immediate impact, operate independently with minimal supervision, and maintain critical services while the wider team focuses on cloud modernisation.

The Role:

Eckoh is building a new Data Lakehouse on Databricks and AWS to support real‑time dashboards, reporting, AI and compliance. As Principal Data Engineer, you will shape architecture, set engineering standards and lead delivery of complex platform components. Working with the Team Lead and partners, you will guide engineers, ensure scalable, high‑quality solutions, and build robust data pipelines and products that Eckoh can confidently own and evolve.

The Role:

This is an opportunity to join Eckoh’s TechOps function as we evolve CloudOps into a product‑led platform team. As Technical Product Owner, you will define the roadmap, backlog and outcomes of the cloud platform, translating business needs into engineering priorities. Working closely with CloudOps, Service Operations and Security, you will drive a disciplined, measurable, customer‑focused approach, ensuring the platform delivers strong operational and commercial value.

The Role:

We are looking for a Platform Operations Engineer to join our 24/7 team, responsible for the performance, stability and resilience of Eckoh’s AWS‑hosted SaaS platforms. You will own cloud operations, monitoring and incident management, assessing impact and driving resolution in line with SLAs. With strong analytical skills and experience across AWS, infrastructure and networking, you will manage incidents end‑to‑end and communicate clearly to build trust during live service events.