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Careers
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We work in an award winning, colorful, dynamic and collaborative environment where you will find flexibility and excellent opportunities for career growth.
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Channel Development Executive
The Role:
To support continued growth across North America, we are seeking a commercially driven Channel Development Executive to generate new business through Eckoh’s partner ecosystem. You will develop and strengthen partner relationships, identify opportunities for Secure Payments, Conversational AI and Customer Engagement Security solutions, and create qualified enterprise introductions for the sales team. Working closely with North American sales, you will drive partner-sourced pipeline, influence revenue growth and expand Eckoh’s channel success.Location:
North America - Sales
Salary:
$130,000/Year
Position type:
Permanent - Full time
Solutions Architect
The Role:
To support continued growth across North America, we are seeking an experienced, commercially minded Solutions Architect to join our presales team. Working closely with sales, you will lead the technical presales lifecycle for Conversational AI and Customer Engagement Security solutions, from discovery and solution design through demonstrations, validation and handover. You will translate complex contact centre and AI requirements into practical, value-driven solutions, engaging confidently with both technical and business stakeholders.Location:
North America - Technical
Salary:
$150,000/Year
Position type:
Permanent - Full time
Software Engineer
The Role:
We are seeking a motivated and enthusiastic Software Engineer to help develop innovative customer solutions while continuing to build a successful career in technology. Working closely with talented engineers across the organisation, you will contribute to high‑quality software, take ownership of your work, and collaborate on technical challenges and decision‑making. This role offers the opportunity to grow your skills, share knowledge, and make a meaningful impact within a supportive, innovation‑driven environment.Location:
United Kingdom - Technical
Salary:
£40,000/Year
Position type:
Permanent - Full time
Strategic Account Executive
The Role:
To support continued growth across the US healthcare market, we are seeking an experienced, commercially driven Strategic Account Executive to expand Eckoh’s presence with Healthcare Payers and Providers. This new‑business role focuses on developing enterprise relationships, building pipeline and securing high‑value opportunities across Secure Payments, Conversational AI and Customer Engagement Security solutions. Leveraging deep healthcare expertise and industry relationships, you will identify strategic opportunities, navigate complex sales cycles and drive new customer acquisition and revenue growth.Location:
North America - Sales
Salary:
$150,000/Year
Position type:
Permanent - Full time
Sales Operations Manager
The Role:
As Eckoh continues to grow, the Sales Operations Manager will play a key role in supporting sales leadership through performance reporting, forecasting, operational planning and commercial governance. This business‑facing role owns the processes, metrics and operating rhythm of the sales organisation, including quota and territory management, commission cycles and forecasting. Working closely with Salesforce and BI teams, you will define requirements, drive operational excellence and ensure accurate, actionable insights that support business performance and revenue growth.Location:
United Kingdom - Sales
Salary:
£75,000/Year
Position type:
Permanent - Full time
Software Engineering Team Lead
The Role:
We are looking for an Engineering Team Lead to lead the team behind Eckoh’s Engagement Security products and digital payment capabilities, operating within a PCI DSS Level 1 environment. This player‑coach role combines people leadership with hands‑on engineering, taking ownership of team performance, technical standards and delivery quality. You will lead by example through coding, design and production support, ensuring best practices, accountability and sustainable delivery across a high‑volume, business‑critical platform.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Senior Voice Platform Engineer
The Role:
We are looking for a Senior Voice Platform Engineer to join the team behind Eckoh’s Secure Voice platform, including Secure Voice Cloud, the Secure Voice Appliance and the Voice Engine. You will work within a small, senior team building and operating high‑volume, PCI‑compliant voice services that support secure payments and real‑time customer interactions. This role offers significant ownership across complex challenges spanning real‑time media, carrier telephony, cloud‑native services, payment security and emerging AI‑driven voice technologies.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Contact Centre Operations Manager
The Role:
We are seeking a Contact Centre Operations Manager to lead the day‑to‑day performance and delivery of Eckoh’s inbound contact centre operation. You will drive operational excellence, customer service and client satisfaction, while maintaining oversight of performance, suppliers and service levels. Leading a hybrid and remote workforce of around 50–60 employees, you will foster a high‑performing culture and ensure the consistent achievement of operational targets, client SLAs and business objectives.Location:
United Kingdom - Contact Centre
Salary:
£47,000/Year
Position type:
Permanent - Full time
LINUX LAMP Stack Systems Administrator
The Role:
This is an exciting opportunity to work alongside Eckoh’s technical team as the primary owner of the health and continuity of our on‑premises and hosted LAMP stack systems. This hands‑on contract role focuses on the day‑to‑day operation of legacy Linux infrastructure, ensuring stability, availability and security. You will be expected to make an immediate impact, operate independently with minimal supervision, and maintain critical services while the wider team focuses on cloud modernisation.Location:
United Kingdom - Technical
Salary:
£320-£360/Day
Position type:
Fixed term contract
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