The most effective, cost-efficient product for securing phone payments - reducing fraud risk, protecting your customer's data and ensuring PCI DSS compliance.
Secure Call Recording
Capture customer conversations, transcribe them on-demand and then use AI-powered, sentiment heatmaps to deliver business insights.
Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.
An instant way for your customers to interact with a real person while they browse your website - building customer confidence by meeting their needs as they happen.
Let customers pay the easiest way – inside any chat application as they talk with your agent. No links, just instant and secure payments.
Secure Digital Payments
Combine your customers’ preferred contact channel with their favorite payment method. Process secure payments in seconds while the agent stays connected to the customer.
Protect your customers by preventing their personal data from being seen, heard or stored by customer facing teams, systems or processes.
Maximize the effectiveness and security of your contact center and customer service operations. Whatever industry you are in, Eckoh makes it possible.
6 Feb 2024
1 Nov 2023
17 Oct 2023
11 Sep 2023
2 Aug 2023
Eckoh is pleased to announce it has been named as a supplier on the Crown Commercial Service’s Network for both Contact Center and Inbound Telephony services.
14 Jun 2023
Strong double-digit revenue and profit growth, driven by North America Security Solutions ARR and cloud transition. Expanded data security portfolio for promising FY24.
25 Apr 2023
Eckoh is pleased to announce a trading update for the year ended 31 March 2023
20 Apr 2023
Eckoh launches Secure Call Recording solution for contact centers with AI-powered analytics and redaction.
23 Nov 2022
Eckoh is pleased to announce unaudited results for the six months to 30 September 2022.
1 Nov 2022
Eckoh announces a trading update for the six months ended 30 September 2022.