Awards

Receiving industry recognition for our solutions

CNP Award 2019 - Best Contact Center Solution

Jesus Torres, Business Development Executive, Eckoh accepting the award

CNP Award logo

Card-not-Present Awards 2019

Winner: Best Contact Center Solution - Judges' Award - CallGuard

“It's an excellent achievement for Eckoh to be recognised through this award. It's a timely reminder for businesses with Contact Centers of the growing risk of fraud. We know it's the best solution on the market because our customers tell us so. As the leading provider of Secure Payment solutions for contact centers in the UK, CallGuard can truly deliver not only PCI DSS compliance but a secure contact centre to reduce risk and enhance payment security." Ed Johnson, Chief Operating Officer, Eckoh

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PCI Excellence Award 2019

Tony Porter, Head of Global Marketing, Eckoh accepting the award

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PCI Excellence Award 2019

Winner: PCI/GDPR Award

We were looking for someone who’s well experience in this space. After a long procurement process, we chose Eckoh. We thought they met all the requirements and their solution met what we needed, and we found that there wasn’t really another partner that could do that for us. CFO Retail, Thames Water
PCI Excellence Award 2019 - Innovation

The Eckoh team celebrating winning the Innovation Award for ChatGuard

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PCI Excellence Award 2019

Winner: Innovation

We’re always looking for opportunities to create new, flexible and scalable ways to take friction–free payments”, The addition of secure ChatGuard is a great example of innovation that will truly enhance the customer experience.Tony Porter, Head of Global Marketing at Eckoh
PCI Excellence Award 2018

PCI Excellence Awards at the Victoria Park Plaza, London

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PCI Excellence Award 2018

Winner: CallGuard with allpay

We wanted a secure payment method that woud adequately protect our customers’ card data when they paid over the phone. We chose Eckoh because of its credentials and references. We have been extremely impressed with the robusteness of CallGuard and EckohPAY, and the speed of implementation. It’s ticked all the boxes for us, and for our PCI DSS requirement. Nick Peplow, Bill Payments Director, allpay
Telecoms Awards 2018

Recognition for the Eckoh Experience Portal

TMT Awards 2018

Telecoms Awards 2018

Winner: Best End-to-End Customer Engagement Provider

It’s a great achievement to have won this award for the Eckoh Experience Portal and we’re delighted that its unique combination of payment and engagement solutions has been recognised. We firmly believe that good customer service is to allow customers to engage on their channel of choice and to pay securely using the payment method of choice. This is a great example of that and makes a vital contribution to keeping contact centres at the forefront of the customer experience. Tony Porter, Global Head of Marketing, Eckoh
Payments Awards 2017

The world’s first secure payment using Apple Pay over the telephone wins the Payment Innovation of the Year award.

Payment Innovation of the Year WINNER

Payments Awards 2017

Winner: Payments Innovation of the Year

It’s a great achievement for Eckoh and the team who worked on this innovation to have won this award for our unique Apple Pay solution and we’re delighted that it is a success for Thames Water too. We’re always seeking the very best technology solutions for today’s contact centres and their customers and we firmly believe that good customer service is to allow customers to engage on their channel of choice and to pay securely using their payment method of choice. Nik Philpot, CEO
PCI Excellence Awards 2017

Eckoh’s CallGuard Secure Payment solution wins inaugural PCI Excellence Awards for implementation with Target.

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PCI Excellence Awards 2017

Winner: CallGuard and Target

The Eckoh team were fantastic, worked calmly under pressure, provided regular updates and exceptional project management. The implementation took just six weeks to implement, beating the eight-week curfew by two solid weeks. We were extremely impressed with their efficiency, dedication and technical knowledge. Warren Whewell, IT Security Manager, Target
Retail Systems Awards 2016

CallGuard wins Retail Systems Security-Anti Fraud Initiative of the Year with Hillarys

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Retail Systems Awards 2016

Winner: CallGuard and Hillarys

Hillarys recognised the need for a next generation solution for taking secure card payments over the phone. We were impressed with the flexibility and unobtrusiveness of CallGuard. We chose Eckoh for their PCI DSS level one credentials, wide experience and pragmatic approach. Julian Bond, Head of ICT, Hillarys

Nominations

CIR Risk Management Awards 2019

CIR Risk Management Awards 2019

Shortlisted: Best use of Technology in Risk Management - Secure Payment Portfolio

Credit & Collections Technology 2019

Credit & Collections Technology

Shortlisted: Payment Solution of the Year - Secure Payment Portfolio

 

Payments Awards 2018

Payments Awards 2018

Shortlisted: Anti-Fraud/Security Initiative Award

Credit & Collections Awards 2018

Credit & Collections Awards 2018

Finalist: Compliance Technology Award

Genesys Call and Contact Centre Expo Awards

Genesys Call and Contact Centre Expo Awards

Shortlisted: Best Security Solution

FS Tech Awards 2018

FS Tech Awards 2018

Shortlisted: Payment Innovations of the Year Award 

Hertfordshire Business Awards 2017

Hertfordshire Business Awards 2017

Shortlisted: Large Company of the Year

Card-Not-Present Awards 2017

Card-Not-Present Awards 2017

Nominated: Best PCI Compliance Provider