× Globe

We notice that you’re on our UK site, the version that serves your region is the US Eckoh site.

Go to US site. Stay on UK site

Hosted Call Recording

Remove even more of the burden of compliance

Call recording is increasingly required by many organisations to comply with varying regulations, for training purposes or for legal reasons. Eckoh’s solution offers a simple, PCI DSS compliant solution for recording calls in contact centres, trading floors, public safety bodies, government, health or legal reasons.

Lady wearing a headset

Working with Eckoh

Even if you don’t currently put your calls through Eckoh’s platform, we can help you do so in order to activate our solution for you. Eckoh’s Call Recording solution helps you comply with PCI DSS, MiFID II, GDPR and FCA or just for best practice purposes. Outsourcing call recording means you can pass most of the burden of compliance, security and infrastructure to Eckoh, taking advantage of our resilient data centres and PCI DSS level one Service Provider status.

See our Call Recording Product Guide

Contact centre agent Eckoh 811x550

Get in touch today

All our solutions are part of the Eckoh Experience Portal. Get in touch today and find out how we can change your contact centre operations for the better.

Talk to us today

How we helped a major UK insurance group


What we liked about Eckoh’s solution was its simplicity. We didn’t have to change a thing – it was so easy. Now we’re proud to be reducing the risk of fraud for our customers’ data, our agents and our business


Read more about how we helped this UK insurance group

Here's the benefits



  • Reduce the burden of PCI DSS compliance

  • No capital investment, pay-as-you-go model

  • Scale operations up, or down, to suit demand

  • Search and retrieve calls as needed

  • Record inbound and outbound calls

  • Tag recordings for easy retrieval

  • Easily change supplier as you can move your call recording files if needed

benefits default

Get in touch today

All our solutions are part of the Eckoh Experience Portal. Get in touch today and find out how we can change your customer engagement for the better.

Talk to us today