× Globe

We notice that you’re on our UK site, the version that serves your region is the US Eckoh site.

Go to US site. Stay on UK site

Aspect

End-of-life doesn’t mean the end of your Aspect support

Are you worried or frustrated about vendor support for your legacy Aspect® systems? Being pushed to the latest version or asked to pay a premium for support?


Eckoh provides first-class support and ready access to expertise in legacy Aspect IVR, Aspect Dialers and Aspect ACD, Aspect WFM and Aspect Unified IP. Many Aspect solutions still work well and deliver value. With Eckoh you can extend the life of these solutions.

CC agents

Working with Eckoh

When you call Eckoh support, your call is answered directly by a trained Eckoh engineer whose job is to solve your problem. We own the ticket even when it means managing other third party suppliers until a satisfactorily resolution is reached.

Millions of customers and hundreds of companies use platforms designed, managed and supported by Eckoh, which is why no one who has come to Eckoh for support has ever gone back to their original vendor. Get highly reliable and responsive support at a significantly lower cost.

See our Aspect Support Product Guide

Business results small

Get in touch today

Get in touch and find out how we can support your contact centre technology for longer and at a lower cost.

Talk to us today

How we helped a major UK banking group


The bank was operating an Aspect dialer which the vendor had declared end-of-life. This posed a considerable dilemma for the bank because the technology was still working perfectly and they were keen to maximise their investment and take control


Read more about how we helped this UK banking group

Here's the benefits



  • Extend the life of your technology

  • Make the decision to upgrade when you’re ready

  • 24 x 7 x 365 support as standard

  • Every case is treated as a Level 1 priority

  • First call response is always with a skilled engineer

  • Reduce the cost of support by as much as 30%

Support Engineer

Get in touch today

Get in touch and find out how we can support your contact centre technology for longer and at a lower cost.

Talk to us today