Aspect

End-of-life doesn’t mean the end of your Aspect support

Are you worried or frustrated about vendor support for your legacy Aspect® systems? Being pushed to the latest version or asked to pay a premium for support?


Eckoh provide first-class support and ready access to expertise in legacy Aspect IVR, Aspect Diallers and Aspect ACD, Aspect WFM and Aspect Unified IP. Many Aspect solutions still work well and deliver value. With Eckoh you can extend the life of these

CC agents

Working with Eckoh

When you call Eckoh support, your call is answered directly by a trained Eckoh engineer whose job is to solve your problem. We own the ticket even when it means managing other third party suppliers until a satisfactorily resolution is reached.

Millions of customers and hundreds of companies use platforms designed, managed and supported by Eckoh, which is why no one who has come to Eckoh for support has ever gone back to their original vendor. Get highly reliable and responsive support at a significantly lower cost.

See our Aspect Support Product Guide

Business results small

Get in touch today

Get in touch and find out how we can support your contact centre technology for longer and at a lower cost.

Talk to us today

How we helped a major UK banking group


The bank was operating an Aspect dialer which the vendor had declared end-of-life. This posed a considerable dilemma for the bank because the technology was still working perfectly and they were keen to maximise their investment and take control


Read more about how we helped this UK banking group

Here's the benefits



  • 30%-40% reduction in the cost of support

  • Keep your systems going until you’re ready to move

  • Receive better support at a lower cost

  • Maximise your technology investment

  • Take control and avoid being forced to upgrade.

Support Engineer

Get in touch today

Get in touch and find out how we can support your contact centre technology for longer and at a lower cost.

Talk to us today