Self-Service
Automated technology that enables customers to interact with your organization without involving an agent.
Automated technology that enables customers to interact with your organization without involving an agent.
Self-Service lets customers get answers to their queries, make payments or acquire information when it’s convenient to them and without having to speak to an agent. No live agent is involved, and it can be available 24x7. Self-Service options for customer engagement also offer a lower cost to serve the customer.