Solutions

CallGuard

Secure Call Recording

Payment IVR

Secure Chat

ChatGuard

Secure Digital Payments

DataGuard

CallGuard

CallGuard

The most effective, cost-efficient product for securing phone payments - reducing fraud risk, protecting your customer's data and ensuring PCI DSS compliance.

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Secure Call Recording

Secure Call Recording

Capture customer conversations, transcribe them on-demand and then use AI-powered, sentiment heatmaps to deliver business insights.

Secure Call Recording

Payment IVR

Payment IVR

Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.

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Secure Chat

Secure Chat

An instant way for your customers to interact with a real person while they browse your website - building customer confidence by meeting their needs as they happen.

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ChatGuard

ChatGuard

Let customers pay the easiest way – inside any chat application as they talk with your agent. No links, just instant and secure payments.

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Secure Digital Payments

Secure Digital Payments

Combine your customers’ preferred contact channel with their favorite payment method. Process secure payments in seconds while the agent stays connected to the customer.

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DataGuard

DataGuard

Protect your customers by preventing their personal data from being seen, heard or stored by customer facing teams, systems or processes.

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Industries
Industries

Maximize the effectiveness and security of your contact center and customer service operations. Whatever industry you are in, Eckoh makes it possible.

Retail & Hospitality

Banking & Insurance

Energy & Utilities

Healthcare

Telecoms & Media

Transportation & Logistics

Public Sector & Education

Manufacturing
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About Us

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Compliance

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Years of experience

Eckoh is one of the longest serving PCI DSS Level One Service Providers.

Eckoh has been continuously compliant since 2010, has been in the contact center technology market for over 20 years and operates a PCI DSS compliant contact center in the UK, providing customer service and taking secure payments on behalf of our clients.