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Security & Compliance

Secure Digital Payments

Accept every payment across every channel, without disruption.

ServiceHero-Digital Payments

Why teams choose Digital Payments

Drive revenue

Drive revenue by increasing payment options and letting customers to pay when and where they want. 

Increase security

Reduce the risk of fraud by accepting Apple Pay, Google Pay, and Pay by Bank.

Easy integration

Deploy without the need for new APIs or system changes, while seamlessly integrating with leading PSPs. 

 

Trusted by world leading brands

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Key features

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Efficient
Quick Deployment

Launch fast without new APIs, system changes, or extra hardware, while keeping your existing workflows intact.

Integrate
Easy PSP Integration

Works with leading PSPs such as Worldpay, Global Payments, Adyen, and CyberSource to extend your current payment environment rather than replace it.

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 Omnichannel Payments

Send secure payment links through voice, SMS, chat, email, and web. Give customers a consistent, trusted way to pay wherever they choose to engage.

How does it work? 

Customers choose their preferred channel, including IVR, chat, social, apps, web, and live or AI agents.

When payment is required, Eckoh sends a tokenized, secure link to the customer that opens a PCI DSS–compliant payment interface supporting cards, digital wallets, and alternative payment methods.

All actions sync to the agent in real time, while sensitive data stays out of your environment.
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The benefits of Digital Payments

Wallet
More ways to pay

Increase payment volumes by allowing customers to choose their preferred payment method.

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Omnichannel approach

Send customers secure payment links via any channel, from voice, to SMS, to chat, and more. 

Process
Quick deployment

Deploy quickly without new APIs, system changes, or additional hardware or software.

 

Code
Compatibility

Use with leading PSPs, such as WorldPay, Global Payments, Adyen, CyberSource, and more.

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Strong authentication

Reduce fraud and chargebacks with methods like Apple Pay, Google Pay, and Pay by Bank.

Connect
Always connected

Keep agents and customers connected as each step syncs in real time.

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Customizable

Adapt payment forms to every channel and integrate them into existing platforms and workflows.

Learning & Training
Future-proof payments

Support new and emerging payment types while staying compliant as standards evolve.

Security & compliance you can rely on

Every Eckoh solution runs on secure infrastructure that meets PCI DSS Level 1 and SOC 2 standards.

We manage protection and compliance end-to-end, giving your teams and customers confidence by design.

Our commitment to the highest standards of data security and operational integrity reinforces our position as a leader in safeguarding sensitive customer data in contact centers.

Accept more payments

Give customers the freedom to pay how, when, and wherever they want.

Contact us