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Careers
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We work in an award winning, colorful, dynamic and collaborative environment where you will find flexibility and excellent opportunities for career growth.
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Software Engineering Team Lead
The Role:
We are looking for an Engineering Team Lead to lead the team behind Eckoh’s Engagement Security products and digital payment capabilities, operating within a PCI DSS Level 1 environment. This player‑coach role combines people leadership with hands‑on engineering, taking ownership of team performance, technical standards and delivery quality. You will lead by example through coding, design and production support, ensuring best practices, accountability and sustainable delivery across a high‑volume, business‑critical platform.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Sales Operations Manager
The Role:
As Eckoh continues to grow, the Sales Operations Manager will play a key role in supporting sales leadership through performance reporting, forecasting, commercial governance and operational planning. This business‑facing role owns the processes, metrics and operating rhythm of the sales organisation, including quota and territory design, commission management and forecasting. Working closely with Salesforce and BI teams, you will define requirements, drive continuous improvement and ensure accurate, actionable insights that support commercial success. Provide your feedback on BizChatLocation:
United Kingdom - Sales
Salary:
£70,000/Year
Position type:
Permanent - Full time
Senior Voice Applications Engineer
The Role:
We are looking for a Senior Voice Application Engineer to join the team behind Eckoh’s Secure Voice platform, including Secure Voice Cloud, the Secure Voice Appliance and the Voice Engine. You will work within a small, senior team building and operating high‑volume, PCI‑compliant voice services that support secure payments and real‑time customer interactions. This role offers significant ownership across complex challenges spanning real‑time media, carrier telephony, cloud‑native services, payment security and emerging AI‑driven voice technologies.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Account Executive
The Role:
We are seeking a high‑impact, entrepreneurial Strategic Sales Executive to drive expansion of Eckoh’s Conversational AI and Customer Engagement Security portfolio across the UK and US markets. This hunter role focuses on identifying, engaging and securing new enterprise clients within the Payer and Provider landscape, helping organisations deliver secure, compliant and highly personalised patient and member experiences while driving new business growth.Location:
North America - Sales
Salary:
$100,000/Year
Position type:
Permanent - Full time
VP Of Strategic Partnerships
The Role:
We are looking for an exceptionally motivated and experienced VP of Strategic Partnerships to join our global sales team. You will build and grow strategic partnerships that drive revenue across Contact Centre, payments, compliance, CCaaS, UCaaS and SaaS markets. Combining strong commercial acumen with technical understanding, you will develop senior relationships, identify growth opportunities and execute partnership strategies that deliver measurable business impact on a global scale.Location:
North America - Sales
Salary:
$150,000-$170,000/Year
Position type:
Permanent - Full time
Principal Cloud Operations Engineer
The Role:
This is a senior technical leadership opportunity within Eckoh’s TechOps team, responsible for the 24/7 operation of a secure, highly available, PCI‑compliant AWS platform supporting mission‑critical services. As Principal Cloud Operations Engineer, you will define operational standards, lead the Cloud Operations Engineering team, and drive reliability, security and scalability. Combining hands‑on technical expertise with people leadership, you will champion DevSecOps, guide major incident resolution, and shape the future of Eckoh’s cloud platform.Location:
United Kingdom - Technical
Salary:
£95,000/Year
Position type:
Permanent - Full time
Contact Centre Operations Manager
The Role:
We are seeking a Contact Centre Operations Manager to lead the day‑to‑day performance and delivery of Eckoh’s inbound contact centre operation. You will drive operational excellence, customer service and client satisfaction, while maintaining oversight of performance, suppliers and service levels. Leading a hybrid and remote workforce of around 50–60 employees, you will foster a high‑performing culture and ensure the consistent achievement of operational targets, client SLAs and business objectives.Location:
United Kingdom - Contact Centre
Salary:
£47,000/Year
Position type:
Permanent - Full time
LINUX LAMP Stack Systems Administrator
The Role:
This is an exciting opportunity to work alongside Eckoh’s technical team as the primary owner of the health and continuity of our on‑premises and hosted LAMP stack systems. This hands‑on contract role focuses on the day‑to‑day operation of legacy Linux infrastructure, ensuring stability, availability and security. You will be expected to make an immediate impact, operate independently with minimal supervision, and maintain critical services while the wider team focuses on cloud modernisation.Location:
United Kingdom - Technical
Salary:
£320-£360/Day
Position type:
Fixed term contract
Principal Data Engineer
The Role:
Eckoh is building a new Data Lakehouse on Databricks and AWS to support real‑time dashboards, reporting, AI and compliance. As Principal Data Engineer, you will shape architecture, set engineering standards and lead delivery of complex platform components. Working with the Team Lead and partners, you will guide engineers, ensure scalable, high‑quality solutions, and build robust data pipelines and products that Eckoh can confidently own and evolve.Location:
United Kingdom - Technical
Salary:
£75,000/Year
Position type:
Permanent - Full time
Platform Operations Engineer
The Role:
We are looking for a Platform Operations Engineer to join our 24/7 team, responsible for the performance, stability and resilience of Eckoh’s AWS‑hosted SaaS platforms. You will own cloud operations, monitoring and incident management, assessing impact and driving resolution in line with SLAs. With strong analytical skills and experience across AWS, infrastructure and networking, you will manage incidents end‑to‑end and communicate clearly to build trust during live service events.Location:
United Kingdom - Technical
Salary:
£40,000/Year
Position type:
Permanent - Full time
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