CallGuard
The most effective, cost-efficient product for securing phone payments - reducing fraud risk, protecting your customer's data and ensuring PCI DSS compliance.
Conversational AI Agent
Offer always-on, secure self-service and payment solutions with Eckoh’s Conversational AI Agent.
Secure Call Recording
Capture customer conversations, transcribe them on-demand and then use AI-powered, sentiment heatmaps to deliver business insights.
Payment IVR
Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.
ChatGuard
Let customers pay the easiest way – inside any chat application as they talk with your agent. No links, just instant and secure payments.
Secure Digital Payments
Combine your customers’ preferred contact channel with their favorite payment method. Process secure payments in seconds while the agent stays connected to the customer.
DataGuard
Protect your customers by preventing their personal data from being seen, heard or stored by customer facing teams, systems or processes.
Industries
Maximize the effectiveness and security of your contact center and customer service operations. Whatever industry you are in, Eckoh makes it possible.
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