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Secure Payments

Reduce fraud with PCI DSS compliant payment solutions

Taking card payments via your contact center agents, web, mobiles chat or batch files is a risky business. Without the right safeguards in place, you're vulnerable from the moment customers give out their card or personal data. Eckoh have the simplest and most robust solutions to securing contact center payments across all channels. They work with any system and so are quick to implement, minimize risk and help achieve, and maintain, PCI DSS compliance.

Thieves continue to exploit the weak spots and Card-Not-Present crime (where the card or cardholder is not physically visible to the agent) is expected to rise to $7.2billion by 2020.[1] With 61% of this traceable to the contact center[1]  it’s time to stamp it out.

Eckoh has long believed that the best way to address the risk of fraud and simplify compliance to the Payment Card Industry Data Security Standards (PCI DSS) is to remove as much of your contact center from the scope of the audit as possible. This is what our solutions do for you.

[1] Aite Group

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