Secure Payments

Secure payments for your contact center

Create a secure payment environment for your customers and the contact channels they use.

  • Protect customers' personal and payment data from the risk of fraud
  • Full PCI DSS compliance over voice, online or messaging channels
  • Next-gen security, trusted by leading brands
  • Cloud, hosted, remote or on-premise deployment
  • Patented telephone payment security technology

Let's talk about contact center payment security

Agent taking customer payment call

A secure payments platform for your customer engagement channels

From phone transactions with contact center agents, to payments via Chat, Chatbot, online and apps, you can quickly secure your sales channels to improve data protection. 

Our powerful PCI DSS Level One compliant platform evolves as quickly as the payments landscape and has earned the trust of many leading organizations around the world.

CallGuard card capture screen

Easy to use, quick to deploy and offers choice

Whether you offer payments online or over the phone with agents, make the payment process easy and secure for your customers and contact service agents. 

Experience a completely customizable and secure payment solution that works perfectly with your existing systems, processes and payment providers.

Provide consistent, omnichannel payment security

  • PCI DSS de-scoping

    PCI DSS de-scoping

    Remove all or parts of your contact center environment from PCI DSS audit scope and reduce the burden

  • Future proof payment solutions

    Future proofs systems

    Evolve your existing payment systems as you always have with an added security layer and the latest payment options

  • Protect Customer data

    Protects customers' data

    Prevent sensitive data from entering your customer engagement channels, people, processes or systems

  • Technology integration

    Broad Integration

    Integrate with leading payment service providers and technology solutions for the quickest deployment

  • Customer experience

    Great customer experience

    Ensure your customer interaction is fast, efficient AND secure. Customers love the additional security features

  • unified platform security

    Meets regulatory standards

    Have peace of mind knowing you've chosen a robust and reliable way to be PCI DSS compliant

Ensuring PCI DSS compliance

Any cardholder data that is stored, processed or transmitted in your organization is in scope for Payment Card Industry Data Security Standard (PCI DSS) compliance. Compliance is notoriously tricky when payments are taken within a human interaction which is why a PCI certified payment provider can help significantly.

Filling the technology gap to meet PCI DSS compliance

"Being able to enhance our programs and expand our basic revenue recovery programs is important to our future growth and success. With Eckoh’s extremely simple secure payment and PCI DSS compliant solution, we can now achieve this while adding additional value to our clients."
Client Financial Services
Case study